"They never disappoint"

Great range and super fast shipping. Perfect as usual.

"I shop at Found Sound religiously"

I shop at Found Sound religiously. Apart from the range of products being world class, I can't speak highly enough of Lewis and the crew that work there. Gold standard customer service, but honest, genuine questions and feedback. They greet me by name and always seem to remember conversations with me, ask me about older purchases I have bought and give me honest personal user experiences with a product I'm looking at. Favorite place to shop at and its not even close.

"Superb customer experience and great gear!"

Lewis and the Found Sound team always go above and beyond to exceed expectations, whether it's their huge range of inspiring gear, fair shipping prices, or exemplary customer service. They've often arranged next-day overseas delivery to me here in Aotearoa New Zealand, and even held up the courier driver for 10 minutes today to make sure I'd get my order in time for the holidays! I've only needed to return one item across multiple orders, and they made the replacement process fast and hassle-free. If you're an international buyer like me, don't hesitate to put your trust in Found Sound. They're friendly, efficient, helpful, and a pleasure to deal with. Thanks for all the great gear and exemplary customer service!

"I love Found Sound"

I love Found Sound. Best music store Australia. I check out the website nearly every day to see what new stuff is coming in. I live 4hrs away but still visit a couple of times a year and have done so since Lewis first hung a guitar in the window of the old shop in Elgin Street. I just sold a guitar on consignment and the friendly and knowledgable team helped me get a great price without the stress…they have a huge range of new, used and vintage gear…if you love music this is the place…I could go on and on but you should just go there

"Great communication and timeliness"

Great communication and timeliness by the good folks at Found Sound. They handled my pre-order, follow up, and shipment of a much anticipated module fast and professionally. Awesome customer service experience!

"A pleasure to deal with"

A pleasure to deal with

"Awesome Found Sound experience !"

Awesome experience with the Found Sound team ! They were very helpful about my pre-order and took time to reply my emails. Really serious and prompt communication for an International order.
All the best

"Great mob of peoples"

Great mob of peoples. Fixed my Eurorack module no drama. Always prompt shipping and bad/good jokes in-store.

"A perfect experience"

I cannot recommend found sound more highly. I was hesitant to buy a guitar from anywhere other than my regular store, let alone have one delivered, but my guitar arrived the next day in perfect condition and already tested.

Lewis and the team go above and beyond. I bought the guitar online and outside of store hours and yet it was processed within the hour and sent first thing the next morning with immediate updates. I’m so happy with my squier Tele. Thanks again, Found Sound!

"Great experience."

I just bought a beautiful J Mascis Jazzmaster from Found Sound, and the whole experience was super easy and super quick. Excellent communication with the guys at Found Sound made it easy to find out cost and shipping (I'm in New Zealand) and the guitar arrived the day after my purchase. Fantastic service, will probably shop again.