"5* customer service"

Lewis & Louis provided 5* customer service for a purchaser 4,500km away from the shop. Well done guys. Highly recommended.

"Very nice experience"

Very nice experience, I bought an old vintage Hagstrom bass guitar to me in Sweden, it was in a very nice condition, better than i thought and the shipping was smooth, I´m pleased. Buy here ! // Roger G

"Found sound have the best selection of instruments!"

Found sound have the best stuff!

"Top notch store"

Top notch store. Great service, reasonable prices, fast turnaround on shipping, good second hand range. Always up on new Eurorack modules... A++

"Brilliantly easy to deal with"

Brilliantly easy to deal with, would highly recommend

"Super easy to deal with"

Super easy to deal with! My order was shipped quickly, and incredibly well packaged. I highly recommend Found Sound and will be dealing with them again!

"Amazing"

I couldn't find any stock in Australia for my daughter's chosen colour of electric guitar for her Christmas present, even at the start of December. The pandemic has made Christmas shopping difficult. Despite the challenges, Found Sound managed to find an amazing alternative and ship out on the same day to Queensland. Sammy was super helpful and friendly. Found Sound have definitely helped one 13 year old to have an amazing Christmas in what was a very challenging year. If you want amazing and outstanding service, this is your store.

"Can't speak more highly....especially…"

Can't speak more highly....especially the way things are at the moment - free delivery and it arrived the next day!!

"Extremely good communicator."

Extremely good communicator.
When above and beyond to get it to me in difficult circumstances.
Cannot recommend highly enough

"If you are looking for a trustful and…"

If you are looking for a trustful and caring music shop... THIS IS THE PERFECT ONE!
I mean... I just went to buy a guitar strings set.... I broke one string just in the same day by accidentally, never happened to me in the same day of buying and putting the new strings on...
Later I went to the shop and explained the guys my situation... and they just gave me a new single string for free!
Couple of days later... I broke another one but it was because of overplaying... so just went there to buy a single string... the guys gave it to me and said “you can pay other day”...
I’m mind blown about their attention and attitude towards the customer!
I’m definitely gonna buy all my guitar strings sets there with no doubt!
That proves they really care about their customers ... They truly UNDERSTAND the musicians. So that for me is super legit and respectful ✊🏽
I recommend them 100% and don’t hesitate to go there and ask them anything for your instruments. They’ll probably do all the efforts to make you a happy client ;)