"Generally good communication"

Generally good communication. Worked with a number of sales and showroom consultants — information handed over within their team with limited fuss. Attended to our questions. Made us feel safe and were more open than other custom jewellers we spoke to.

"Super informative and gave us the…"

Super informative and gave us the chance to look at as many options as we wanted. Also was amazing to show us more options even when I thought I was done. The additional options were what made me choose my dream ring. Without her guidance I would’ve chosen something less than what I got!

"Friendly service and very flexible when…"

Friendly service and very flexible when choosing the perfect ring.

"A special experience not just another appointment "

Jessica was so lovely and just as excited as we were! She answered all our questions and made us feel so welcomed in the showroom. Jessica made it an experience much more than it was an appointment!

"Service was flawless"

One of the best customer service experiences I’ve had. Cannot fault in any way

"Very helpful and polite"

Very helpful and polite

"Lovely experience with Beth! "

My partner and I came into Cullen Jewellry in Brisbane today and had an appointment with Beth. The experience was absolutely lovely, Beth explained everything so calmly and wonderfully and allowed me to try on so many different styles and cuts and sizes to help me determine my perfect ring. She was extremely knowledgeable and made us both feel very comfortable. This was our first experience looking at engagement rings and we cannot fault Beth at all, we will absolutely be purchasing our ring from Cullen Jewellry!

"I have loved coming to Cullen…"

I have loved coming to Cullen Jewellery, bought my engagement ring and wedding band from here. The service is great, beautiful showroom. I understand it’s always an investment for stock, only thing I can fault was that it would be nice to have more options to try on in silver or even some designs they didn’t have in store. Unless it was only my wedding band that they only had in gold. Either way I went ahead and trusted the imagination of it being in silver so not a deal breaker, just my feedback.

Looking forward to getting my wedding band soon. Thanks Team.

"Very kind and honest"

Very kind and honest. Was very helpful in the consultation

"Amazing as always"

Amazing as always! The team are so friendly and helpful. Highly recommended.