Altra Federal Credit Union

Money & Insurance
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360 reviews
Overall Rating
Customer Reviews about

Altra Federal Credit Union

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Debbie Reynolds

5.00/5.00

"Love Altra and their amazing staff"

Love Altra and their amazing staff. Great and seamless process.

10/06/2021

Sharon Newberry

4.00/5.00

"My one comment is that there are times…"

My one comment is that there are times on weekends I may need some assistance....ie. locking myself out of my account. I'd like to see a Saturday that you're open or hsve an automated way to unlock an account without waiting till Monday. Thanks

09/06/2021

Jason P.

5.00/5.00

"great service"

great service

06/06/2021

Florine Ware

5.00/5.00

"I appreciated the efficiency and quick…"

I appreciated the efficiency and quick friendly response.

06/06/2021

Terri Dimitri

5.00/5.00

"Thank you, Kaitlin!"

I had an opportunity to work with Kaitlin at Altra recently to obtain a loan for a new automobile. She was knowledgeable, courteous and very professional in every interaction I had with her. She made the entire process seem easy and it was seamless. She even took the time to follow-up with me to ensure I was aware of the status of my application and the next steps. She really went above and beyond to ensure I was supported throughout the entire process. If I could give Kaitlin 10 stars, I would.

28/05/2021

KATHY C

5.00/5.00

"Awesome Credit Union"

Just bought a new vehicle and Tori made the experience so easy. She was informative and professional. And has great customer service qualities. And got it all done in less than a day

19/05/2021

Ronald Voigt

5.00/5.00

"End of story."

Overall, I've explained I enjoy the locations of the offices, and prompt
service offered.

14/05/2021

Jean Michel

5.00/5.00

"No problems"

No problems, all was quick and easy. The gal was more than helpful. I left there with no doubt about anything.

05/05/2021

Alyssa Betz

5.00/5.00

"If anyone needs banking help"

If anyone needs banking help, regardless if it is opening an account, advice on improving your credit, or taking out a loan, I highly recommend Altra. I have never had a bad experience at Altra. I work primarily with Anne Sprehn, who now works at the La Crescent, MN branch. She is a rock star and a genuinely good-hearted person. I highly reccomend working with her. She has helped me with my bank accounts, improving my credit, and now getting a loan for a more reliable vehichle.

30/04/2021

Brien Magers

5.00/5.00

"I really enjoy all my experiences when…"

I really enjoy all my experiences when dealing with Ultra bank on 155. Nohemi makes everything seem easy.

29/04/2021
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