"Nice and Easy"

As always. Very easy and quick from start. Delivery process is excellent.

One thing I noticed. I now pay delivery charge on the one product I order on a regular basis.

" Top Marks! I managed to get get very needed meds for my…"

Managed to get very needed meds for my cat here which no one else has in stock. Delivered fast and reasonably priced

"I have been ordering from Animed for a…"

I have been ordering from Animed for a while now. Always found them to deliver promptly which is a good thing.

"Easy to use your service "

Easy to use your service
Customer care is amazing very helpful

"Fast delivery, fair price "

Despite taking some time to process my order and check my dog's prescription, I received the medication right on time !

".........."

Speedy delivery

"The email response to my complaint was…"

The email response to my complaint was dismissive and less than helpful, but the follow up phone call was excellent.

"Fast delivery"

Fast delivery

"Cancelled half my order because I sent…"

Cancelled half my order because I sent a prescription by post and a prescription by email (due to having two cats at two different vets and vets 4 pets said the prescription was only valid if sent by post). The situation should have been clear as I gave two cats set up on my account and uploaded one prescription and selected post on the order to indicate another one coming by post. They didn’t call me to email first to clarify the order and when I asked them not to cancel it was too late. Then when I emailed back to request a call as not happy about the situation I have had no response! First time using this company for pet medication and won’t use them again . Seems like instead of spending a little time to check my situation they were just lazy !

"I won't be using again!"

I won't be using again.
Took days to be told that the prescription photo I sent wasn't suitable. Then I scanned the prescription and it took days to even begin to process the prescription. This service is no use and too slow. My dog would have ran out of medication two weeks prior if I hadn't gone back to my vet where I had to get another prescription for the medication to tide my dog over Christmas. This service just isn't worth it for the sake of saving a few pennies if animals are going to suffer without medication with the length of time it takes to get it.