Affinity Villas

Travel & Vacation
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688 reviews
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Affinity Villas

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Miss Butler

1.00/5.00

"I recently stayed at this villa in…"



I recently stayed at this villa in Portugal in October, and unfortunately my experience was far from what I expected.

Upon arrival, I was taken aback by the condition of the property. The villa was old, tired, and in poor condition overall. The furniture was outdated and showed significant signs of damage, making it uncomfortable to use. Additionally, the place was dusty, which was particularly concerning as my nephew developed a cough during our stay. It was clear that the cleanliness was lacking, with dust and debris still present in various areas.

Another major issue was that the drains were all blocked and emitted a terrible odor throughout the villa, making our stay even more unpleasant and contributing to an overall feeling of neglect.

To add to our frustrations, we were charged £170 for the cleaning of towels and sheets, which seemed excessive given the state of the property. Even more disheartening, we lost the entire £400 deposit due to claims of damages that we did not cause. This situation is incredibly frustrating, as we took great care of the villa during our stay, and it feels deeply unfair to be penalized for the property's existing wear and tear.

Overall, I cannot recommend this villa due to its poor condition, excessive cleaning charges, and the unfair handling of the deposit. I hope the management addresses these issues for future guests to avoid similar experiences.

I STRONGLY advise to stay with “SPRING VILLA or THE REAL ALGAVE”.

11/11/2024

Big Fish

5.00/5.00

"Great Holiday "

This was the first time we have used Affinity Villas, we usually use another company. However, we were really impressed with the customer service (especially Jane) who were helpful and informative. The villa was lovely. We stayed in Carvoeiro in October. The hamper was most appreciated. Looking forward to booking again very soon. Mrs Appleyard

28/10/2024

Mrs Jones

5.00/5.00

"Just came home from a wonderful stay at…"

Just came home from a wonderful stay at 56 Vale do Mihlo villa in Carvoeiro. Was welcomed with a gorgeous hamper of food and wine. The villa was spotlessly clean, light and airy, comfortable beds, private pool with plenty of sun beds and seating areas around. Walking distance to a lovely beach, good restaurants. But a car is recommended to explore the area fully.

06/09/2024

Chris Wooldridge

5.00/5.00

"Excellent travel agent for your Algarve holiday"

Just returned from a week in the Algarve. This was the first time we’ve used Affinity Villas and will certainly use them again. The holiday information provided was detailed and accurate and the Vamoos app useful. Affinity Villas were easy to contact and friendly/helpful throughout the booking process. Recommended.

22/06/2024

Bongani Billy Duba

1.00/5.00

"I recently stayed at the villa in…"

I recently stayed at the villa in Portugal and when we arrived there the internet was not working and the house manager came to look at the problem. He later told us that maybe there is a problem and he would bring the IT technician and he never brought him and spend a week without the internet and TV . When I sen an email to the team and what they come up with is that there was not problem . This is my third time using them but this time was so disappointed with the services they provided and won’t be using them again.

03/10/2023

Karen Johnston

5.00/5.00

"Wonderful Villa"

Stayed in Villa Marianna in Carvoeira, such a wonderful place, 4 adults & 2 teenagers. The pool was huge. We found the kitchen well equipped & had all utensils etc needed for a bbq. Great to be able to wash clothes, beds were comfortable & we enjoyed the variety of board games available. Setting was quiet, in a lovely area. Walking distance to the lighthouse & Rocha mer restaurants which were excellent. Uber taxi only €6-8 into town so very reasonable. Would use Affinity villas again, very impressed with booking process & with the support team at the villa.

26/08/2023

Mrs. Lorraine Banks

5.00/5.00

"Excellent Service, Exceptional Villa"

Just used Affinity Villas for a second time, can’t fault them, both villas we had were exceptional, maids, pool cleaners, gardeners and villa managers all really good as are the girls on the phone this end, very helpful, nothing too much trouble, would definitely recommend them and we will be using them again

18/08/2023

Mr & Mrs J pettigrew

5.00/5.00

"A company that cares!"

Our chosen villa had a lot of ground clearing work going on right behind the garden and pool area, it was very noisy. Affinity Villa’s were fantastic, they had someone out with in 10 minutes, they agreed it was to noisy and wouldn’t be a very relaxing holiday . By that afternoon we had an option of another villa, which we took. Another lady from Affinity Villa’s checked in with us to make sure we were happy with the new villa. We were given a refund which we didn’t expect. Affinity Villa’s were amazing 100% helpful and caring, we just can’t rate this company and their policies enough. Our only down side is that they don’t rent Villa’s out in more countries! Thank You all the staff in England and in Portugal.

10/10/2022

Hilary

5.00/5.00

"Fantastic Villa and Excellent Service"

We booked with Affinity Villas for the week starting 15th September 2022 in Carvoeiro, Portugal staying at Casa Sumichuis. This is a wonderful villa in a quiet location but close enough to the resort so no car required. The maid and pool service were excellent and the villa equipped with everything you could wish for. Affinity Villas were fantastic from the initial booking through to returning the deposit. I would highly recommend them.

05/10/2022

katrina

5.00/5.00

"Heaven is a place in Luz …"

First holiday away with our extended family and baby granddaughter. Already knew the area and Casa Oleander did not disappoint. We were so excited when we saw the size of the rooms. Our children and their partners had the downstairs and us oldies had upstairs. I have never been in such a well equipped villa. It was a home from home at our fingertips. The outside kitchen and communal area was to die for and the heated pool meant that we could swim when and for how long we wanted. With the various options for eating we could follow the sun around the villa.
The welcome pack supplied on our arrival was amazing. We soon tucked into fresh Portuguese bread with cheese and ham washed down with a delicious red wine. Tea coffee juice sugar dishwashing tablets - the list goes on
Luz was around a 30 minute walk (with a pram) to the beach. This can be done along the front with around 100m on rocky unfinished road but still easily handled by the buggy.
Plenty fantastic places to eat with hardly a need to visit Lagos.
Will definitely return.

28/09/2022
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