"Raven Housing Trust are a joke"

Raven Housing Trust are a joke. They do not care about families!

We have an antisocial neighbour who is constantly on drugs and screaming the building down and constantly causing something.

I find it utterly disgusting you would house 6 families in a block of flats with a druggy.

YOU know that she’s a druggy aswell! You’re defending anti social behaviour! She’s the only one without a kid in this block of flats.

YOU DO NOT CARE ABOUT ANYONE. YOU ARE SCUM.

Families feel scared in their OWN HOME! HOW IS THAT FAIR RAVEN?

YOU ARE ALL FULL OF LIES!

You don’t even make it affordable to live in these places? The prices are horrendous.

We pay service charges and for what?

We pay for window cleaning.. WHICH HAS NEVER HAPPENED.

Cleaners? What cleaners? They can’t even clean, instead they sit in their van in our car park for a couple hours then P**S OFF?

They won’t even clean cobwebs and dust cause I overheard a cleaner say “im scared of spiders” like get a grip.

RAVEN ARE A JOKE, AVOID AVOID AVOID.

"Don't trust raven housing"

Raven you deserve no stars at all



Don't trust raven they taken our family to court and we could go to prison and they will possession of our home just because we got a camera only facing our cars only as our driveway is the back of our house , we have a 5 year old and they gonna make us homeless ,

"Raven don't even deserve 1 star."

Raven don't even deserve 1 star.
They're utter disgrace to their tenants.
My family and I been through hell as we been receiving a lot of hate and harassment by 1 of our neighbours and we complained and complained nothing got done and that's when we decided to get a camera for evidence of the anti social behaviour we was receiving from the neighbour they are also a tenant of ravens. But soon we put a camera up for own health and safety RAVEN decided to say that's not good enough and we not allowed it up etc and we need to take it down immediately otherwise they will get the enforcement team involved that's threatening behaviour from raven etc but we spoken to the police and Citzen advice bureau and they said we not breaking the law by having cctv camera and that we are allowed it if its only covering your side and not pointing at the neighbour etc. But raven is such a total bullies and allow the neighbour to pick and pick and bully us we all got a disability and very vulnerable and we not even allowed to protect ourselves by having a camera as it is not good enough and giving us silly advice saying that we not allow a camera but we can have a dash cam recording at all times facing our neighbour property very poor and stupid advice from RAVEN.they don't even sort out anti social behaviour

"Top crew."

A big thanks to Andy & Drew for a top job replacing patio doors and bathroom window.
Very polite and and very clean pair,did a superb job.
Top father & son team.
Thank you both. 👍

"Raven is staffed by liers"

Raven is staffed by liers, thugs, and, theives.

They have spent years attempting to hound me out of my home because I complained about their refusal to carry out repairs, at one point a warden threatened to burn my house down while I was asleep! another assaulted me, what did Raven do about these matters? they ignored the complaints. The worst part is that this thuggery appears to be sanctioned from the top. beware, if you complain you will be stonewalled or ignored.

A recent fraud I uncovered on their part they say is not worth investigating!

Raven are SCUM!

"Absolut joke of a company"

Absolut joke of a company. If we knew that the communication would be non existent when it comes to issues, we would of never bought our house !

"Excellent Service"

I submitted an application for permission to carry out improvement works (boiler installation which required extending pipework along the outside wall) and I was told to process the application can take up to 1 month. I asked Raven if they could prioritise my application and respond quicker as my boiler desperately needed replacing - which they did. Got a response within 3 weeks which helped me a lot to start the works earlier. I would like to give a shout-out to Hurry (Homeowners Rep) who was super helpful during the process.

"Awful"

Awful. Please, please do not enter into shared ownership with this company . The rent goes up every year ( of course that’s expected ) but aside from this the additional schemes we have to pay into are ridiculous. A sinkage fund that costs so much the whole estate could physically sink into oblivion and we could probably easily rebuild the whole estate. The latest is they want to charge us £1000’s of pounds to maintain a grass area not much bigger than a manhole cover, consists of 1 small tree and a few weeds. I should add they picked the highest charging contractor which makes me wonder if people are getting a backhander on tenders. Finally my 5 year old house is rancid, ridiculous amount of faults and a bathroom covered in mould. They sent people out which eventually we had to ask to leave as their mould treatments have just left the bathroom ceiling paint peeling off.
So honestly no matter how desperate you might be to get on the property ladder. Do not make this mistake.

"Raven staff are belittling and…"

Raven staff are belittling and condescending. They have no morals and do not know how to treat people. They are liars and rude especially one so called ‘team manager’ who is nothing but a jobsworth. She clearly has no life. Please avoid dealing with these people. If you rent, pay your rent on time and if you can do better, get out!!

"Friendly staff"

Friendly staff, love the way they have treated me since u moved into a raven property
Couldn't be happier