"No stars at all"

No stars at all. Calling on emergency number no answers. Waiting for 20 min. Such a nice emergency.

"It took me years to move to raven a"

It took me years to move to raven and what a mistake. I have a drug dealing flat above me that makes my live hell and this is in a sheltered building for the over 55yrs. They won't help me or move me. They won't even kick him out. It's been going on for over 5 years so don't move to a raven housing It's hell to get out. I would love anyone who could help me.

"You guys make me sick"

My partner and I was treated so bad I have nothing positive to say about this housing association. We was treated so unfairly and in such a discriminative way I brand this housing association racist, they have discriminative unprofessional tactics and threats to scare you while empowering racist behaviour , im sorry to say but this housing association is run like the mafia. completely avoid this housing association totally shocking. I'm utterly discusted, I wish I could rate you guys in minus numbers, you guys make me sick🤢🤮
Currently going through a complaint case with them so I can't say too much but once it's over I will update EVERYTHING!

"I found them to be racist"

I found them to be racist, discriminative and lyer. They think they are always right, they treat social tenants as third class citizen especially if you are not white. Worst company I have ever come across. I wish I have never moved to their property.

"I meet a raven housing manager who i…"

I meet a raven housing manager Christine who i found to be great to talk and so helpfull she showed us round 2 properties but they were to close to where we live now, we wanted to be housed by them and still hope one day soon we can be , i wont write a bad report on Raven housing because ive never encounterd anything bad of this housing company, only good help they have given us shows there are good people in this life we have

"Today I have had the pleasure of…"

Today I have had the pleasure of meeting John Hudson.
John has come to paint my ceilings after they were plastered last week. Not only has he done an exceptional job he has been lovely to speak! a real asset to Raven Housing Trust.

"mental health is now being affected."

Being a private tenant, paying and accepting all charges- I can say the way they work, their 'policies' 'processes' or whatever else is a just a scheme to rob and ruin peoples lives.
One example is that I pay for cleaning charges, yet, the block has never been cleaned since I've moved in since October.

Another thing they have made impossible and totally stressful for me, is to allow me to make some alterations to the home I have purchased-which was approved prior to me moving to the home in writing and confirmed through lawyers. They refused the approval once I moved in, and requested for me to make the request all over again. Fine, I did corporate, and now they have made it an absolute nightmare in allowing me to make it happen with some ridiculous requests - which would not make any difference to anyones life, except mine, yet they have continued to make all this so difficult. I am truly disappointed, saddened, stressed and feel almost to the point of my mental health being affected.

"Wow! the most shocking company"

Wow! The most shocking terrible service from a company I have ever experienced!!! This over a period of almost 6 years sadly! only driven by MONEY wicked company. there's noting good about Raven Housing.
all they good at is increasing your rent and service charges every year.

"ONE of the worse housing providers i have come across"

One of the worse housing providers i have come across, they are more driven by money, than serving there residents in a clear transparent and honest approachable way.
They do things with no consultation with residents, even when this has a direct affect on the area they live in, they don't deal with ASB effectively.
Delays in repairs, they don't follow their own policy or procedures in-house. over all really poor customer service all round.
I wished i never became a resident of Raven. check out the reviews before you think to become a tenant of Raven.

"Awful company"

Awful company. Not a care for their residents in high rise buildings. Over promised and under delivery, leaving us in death trap flats.