Trade Depot

Home & Garden
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861 reviews
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Customer Reviews about

Trade Depot

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Richard Mayston

5.00/5.00

"Great product"

Great product, excellent price, speedy delivery. Have already recommended to others and.

21/02/2025

newlynn

5.00/5.00

"Difficult getting thru to Cust Svcs so suggest u have more staff able to take calls or have a callback service where mssgs can be left so staff can ph back or txt."

Great products, good selection, seamless delivery & installation - just waiting for the old appliances to be taken away. The quicker/easier the process, the more the client will buy! This is the 7th appliance I have purchased from TD and am well pleased with the service.

21/02/2025

keri robinson

1.00/5.00

"Giving them one Star is Generous i…"

Giving them one Star is Generous i would give them no stars if i could
i did one order with 7 Items that the first 5 items came in 5 packages which is annoying and are hard to track which ones have been delivered and which ones are not now coming to my last 2 items that after nearly 3 weeks still hasn't been shipped yet due to no delivery Trucks. it was hard to find tracking Number for this Shipment and i have used Enquiry form 3 times and have called twice which not much Answers the last phone call i couldn't understand the staff member and was confused about what is he going to do for this order. really this is such an annoying stressful order and not worth the trouble i will be taking my business Else where. Not happy at all

20/02/2025

Karyn

5.00/5.00

"Thoroughly pleased"

I got what I ordered and was very pleased with it.

20/02/2025

Dale Te

5.00/5.00

"So quick for delivery"

So quick for delivery and came

20/02/2025

Steven

1.00/5.00

"My company ordered $2.5 of bathroom…"

My company ordered $2.5 of bathroom products on 6th of January 2025. Still waiting for delivery. No real answers from their bullshit call centre. We used Farmlands Card to purchase products. Will certainly be letting farmlands know that they should rethink their relationship with Trade Depot. Worst service I have ever experienced. I will never use them again.
Now Im getting asked for more information, else my post will be tajen down. Trade Depot needs to spend less time questioning the legitimacy of bad reviews and more time getting there logistics sorted. They have my email. They can contact me directly if they think Im bullshitting. Probably lucky they dont have a showroom in Dunedin.

20/02/2025

Taina

5.00/5.00

"Quick delivery"

Quick delivery, staff was very helpful

20/02/2025

shane lord

1.00/5.00

"worse experience"

worse experience, brought a vanity on the 31st jan it's now the 20th of feb ,was meant to be delivered took so long so we picked it up . the top was cracked and trying to get a replacement has been a joke we have waited 14 days and it's still no shipped out as no stock at our local one !!! would never purchase again from them

19/02/2025

Rachel Maylor

5.00/5.00

"Next day delivery <3"

Clicked buy now on Monday, fridge was delivered on Tuesday. Incredible service, brilliant price, super easy purchase.

19/02/2025

Bert Cleenwerck

1.00/5.00

"Absolutely shocking service"

Absolutely shocking service. 11 days and my goods have still not left their warehouse. No point in offering a delivery service if you can't deliver. Don't answer their phones either, and when they do the staff are absolutely incompetent. Low prices mean nothing when you can't deliver even the lowest level of service. Let's see if they survive in this economy.

19/02/2025
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