"This garage fixed my car but…"

This garage fixed my car but dishonestly cheated me out of 1300pnds.They overinflated the price of the parts they bought and my warranty paid a 1300 less.whwn i complained about this to my warranty,the lady at the warranty company sent me the price the garage gave them which was almost a 1000pnds more than they invoice they sent me.The lady also said that their own engineer stated that the other things like oil the quoted for me was reuseable but this garage charged me for it.I ended up paying the difference of 1300.I am making a complaint to ombudsman and taking this to claims court.They saw a vulnerable person and decided to dishonestly make such wxtra money from me.If you have to use this garage..make sure you do ur research.

"Not really what I hoped for"

I used MK Diagnostics over a number of years for a few different cars. Funny thing how a MOT always turned into a big bill with MK Diagnostics. When I stopped using them, I took my car to a main franchised dealer and it always passed the MOT without any extras being worked on. My worst experience however was with a car that I took to them every few months for the same problem. They kept charging me hundreds for every visit, yet the problem never went away. Eventually I had to scrap the car. I think either MK Diagnostics don't know what they are doing and are guessing at my expense or worse still they were trying to make extra money on optional or unnecessary items. I was quite upset at myself after looking back at my years of loyalty to MK Diagnoistics. It really made me think that most of the auto garages are untrustworthy crooks.

"The receptionist was unwelcoming and…"

Apologise this was not you it is the health centre

"Been Using MK Diagnostics for 15 Yrs…"

I Have Been Using MK Diagnostics for over 15 Years and Never in that time had a Problem, with their efficiency or repairs they carry out the work at reasonable prices.
The staff are courteous and very helpful, and informative, always go out of there way to help.
Even when I moved out of MK to Potterspury they still come and collect and deliver my car at no extra charge. "THAT'S WHAT I CALL GOOD SERVICE"
Keep it up Andy,Mike and the crew. Your in safe hands with these guys
Regards Ian Todd-Weller Potterspury....

"Great Company & Service"

Great Company & Service. Had the car picked up from work for airbag light. They managed to diagnose the problem with ease, they phoned to confirm parts and work, requested a replacement after market part (but was also choice of manufacturers). After part fitted, I requested an MOT which they fitted in at the end (without notice) - same day! Barry & Team couldn't be more hospitable. Car dropped off and 1 happy customer & car.

Thanks Guys!

"Trap"

At first it was very good seeing the prices, and having a good service. Then, tried to sham me on unneeded repair so i went to a different garage. The problem was completely different, and I could see the difference afterwards. Now I am the happy customer of a garage which charges a little less even, but are so far more honest. Never again

"mot and service"

Car just had mot and service Once again I am happy with the service including Barry doing the collection and delivery of my car Thanks to all concerned

"MOT & Service"

Perfect service, will certainly use again

"Awful garage. They are dishonest unhelpful and rude."

I took my car there and had to trust them to do a big engine job. After having issues with the car since them doing the work and taking them back they fobbed me off, were unhelpful and rude. Having now taken it to a specialist they have informed me my engine has a fuel leak because they reused the old gasket instead of replacing it (which you should always do) saved themselves a few £££ didn't they. Now I am having to pay to get the job done right. Sharks, obviously cant be trusted.

"An honest garage you can trust"

I have been using MK Diagnostics for servicing and MOTs for a while and can say they are reliable, honest and fair priced. I would recommend them to friends. Generally I am mistrustful of garages and this is one of the best in MK.