Castle Motors

Transportation Access and Assistance
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83 reviews
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Customer Reviews about

Castle Motors

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Mr Jordan

5.00/5.00

"Great service"

Professional, personable and positive.

Buying from Castle Motors for the first time. Highly recommended......made the whole process a joy.

Super cars too ...!

25/11/2023

Richard Wiles

5.00/5.00

"impressive standard of cars on sale at realistic prices"

Bought our car 3 days ago ,all's good, very impressed with the service and the outstanding presentation of all the cars on sale from the low priced to the high end motors

22/11/2023

QiongYu Cao

5.00/5.00

"Outstanding Service"

Jon is honestly amazing, so helpful and good spirited. I always drop him a message when confused about anything going on with the car and he’s always happy to help and gets back to me within a few hours!!
Amazing service!!

10/11/2023

Garth Powell

5.00/5.00

"Superb Service Every Time."

We have purchased many cars from Castle Motors over the past 15 years or so and have always been delighted with both the advice and the professional friendly service we have received.
The thing that impresses us most is that we are always given the same level of service and aftercare whether buying a family run-around, a luxury saloon or a super sports car. Part exchanging our cars has never presented a problem either and CM have always been happy to buy back the vehicles they have previously provided. The cars are always presented in immaculate condition and are always ready for immediate collection/delivery. The team handle all the paperwork including Road Tax and Private Registration Plate Changes.
For a massive range of vehicles and years of trouble free motoring we can highly recommend the whole team at Castle Motors.
Don't take our word for it - pop in and see for yourself........

18/10/2023

Ben Couch

5.00/5.00

"Great memories made thanks to Jon and Castle Motors"

Jon made my car buying experience just that...... a real pleasure and memorable experience. He always made time to speak with my son and I when we visited the showroom (on numerous occasions!) and never tried to force a sale on me. When I had (finally!!) decided on the vehicle to purchase he made the process so simple from start to finish. Nothing was too much trouble, and this is continuing even now after my purchase. I cannot recommend Jon highly enough - he went way beyond what he had to do and was able to execute a memorable day for my son and I which will remain with us forever. Thanks Jon and to Castle Motors - you have been awesome

18/10/2023

KEN MCATEER

5.00/5.00

"I GOT AN MSRT VAN FROM LEE IT WAS G8…"

I GOT AN MSRT VAN FROM LEE IT WAS G8 FROM START TO END ME @ MY WIFE LIFT BELFAST AND FLU TO NEWQUAY @ WAS PICKED UP BY CLARE @ TAKEN TO GARAGE LEE TOOK TIME TO SHOW ME ROUND VAN AND FULLED IT WITH DIESEL I WIL B BACK TO BUY AGAIN THE BEST DEALERS I HAVE EVER BEEN IN KEN.

16/10/2023

Sharon woolhead

5.00/5.00

"Recently purchased a vehicle from…Castle Motors"

Recently purchased a vehicle from Castle Motors we were greeted by Jon who was very knowledgeable of the vehicles that were on the forecourt the process of purchasing our vehicle was smooth, stress free and prompt.
The after sale care has been exceptional would highly recommend Castle Motors.

10/10/2023

customer

5.00/5.00

"I have been looking for the right car…"

I have been looking for the right car for nearly a year. Purchased at Castle Motors, Jon at Castle Motors was brilliant, communicating by email and phone and nothing was too much trouble. The cars are presented to an immaculate condition, which backs up the fact you are dealing with people that are just as passionate about the cars that they are selling as you are buying. The whole experience was relaxed, you had time on your own to look over the car with no hard sale or pressure to take out extended warranties, gap and every other money making scheme to part with your hard earned. I will definitely be back the next time I change my car. Thanks

10/10/2023

Rhian McCulloch

5.00/5.00

"Brilliant experience"

I had a brilliant experience with Castle Motors I bought my car with such ease and everyone was very friendly. With any purchase you get 3 months warranty and when I had a minor issue, I contacted Castle Motors and had the problem sorted swiftly.

09/10/2023

Mia Gillespie

5.00/5.00

"I recently purchased a car from Castle…"

I recently purchased a car from Castle Motors without being able to personally inspect it beforehand due to my location. This initially worried me, but Jon from Castle Motors made the entire buying experience an absolute joy. From the beginning, Jon provided exceptional customer care by reassuring me and promptly addressing all my questions. He went above and beyond to ensure that my buying experience was exceptional.

Not only did they hold onto the car for me in their garage for a month until I could collect it, but they also ensured that the car was meticulously cleaned and prepared upon my arrival. When I picked up the vehicle, Jon gave me a comprehensive walkaround and explained how to drive and enjoy my new car.

Even after the purchase, I can confidently say that the exceptional customer service continued. Jon made sure that not only my warranty, but also additional add-ons I requested were swiftly taken care of. The level of service I received from Jon at Castle Motors was truly top-notch. It was one of the best experiences I have ever had when buying a car or dealing with any customer-facing company.

I highly recommend purchasing a car from Castle Motors. Their commitment to exceptional customer service is outstanding.

09/10/2023
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