P4 Solar

Interior, Garden and Utilities
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141 reviews
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Customer Reviews about

P4 Solar

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Craig Whitaker

5.00/5.00

"Great company"

Great company, service thoroughly recommended, got on with the job in good time at a very reasonable price

20/04/2024

C D

5.00/5.00

"A superfast upgrade "

After upgrading to a superfast broadband, my inverter dongal stopped working.
A quick call to the team to P4solar and a new one was ordered and delivered.
Justin was brilliant, remotely guiding me through the change over. He was really assuring on safety side and was so very patient, taking all the time it needed. Justin then overviewed my smart import/export settings to maximise them for me.
Outstandingly helpful as usual, jobs big or small - same excellent standard of expertise and customer service, thank you to Justin and P4 Solar team!

18/04/2024

Wayne Brown

5.00/5.00

"The whole team from P4 Solar Keighley…"

The whole team from P4 Solar Keighley was very professional throughout the process, including Fred, Chloe, Jack, Jamie and Jackson.
Fred from the beginning gave me peace of mind and told me everything I needed to know and who started the process. Fantastic job.
Chloe, quick and very organised invoices.
Jamie & Jackson, very polite, very clean and amazing installation on my roof. Looks great.
Jack, brilliant job fitting the invertor and batteries in such a confined space. And finishing off the commissioning of the system including showing me the app.
I would highly recommend this company based on price, workmanship and communication throughout.
Can not rate highly enough.
Many thanks from me & my family.


17/04/2024

Craig

5.00/5.00

"P4 Solar absolutely nailed it"

I did an awful lot of research before settling on P4 Solar for our solar/battery solution. I hold them in the highest regard from initial enquiry followed by site visit and finding the right solution for ourselves based on our circumstances and what we are looking to achieve. The back office and after sales support is amazing and great in their endeavours for helping us find the right tariff and how to manage the app to ensure we are getting the best out of our new system. Peter/Fred/Jamie - thanks for everything and in particular your remote support during and after

03/04/2024

Daniel

5.00/5.00

"I would like to share my experience with P4 Solar's services because I believe it deserves a recommendation."

I would like to share my experience with P4 Solar's services because I believe it deserves a recommendation. It is important to me that my opinion is authentic and not influenced by any unreliable business practices that many companies use to buy customer reviews.

My personal experience with P4 Solar began in mid-November 2022 when I contacted them based on a colleague's recommendation. After a few emails and calls, I accepted their final offer for a full installation of solar panels with a 9.6 KWh Battery System on November 29, 2022. To my surprise, the installation took place just a week later on December 9, 2022.

The entire process, from negotiation to installation, only lasted 21 days. I am not sure if I was lucky or if it was due to the winter season or the fact that I paid in cash.

Initially, I was disappointed with the system's operation as I had little knowledge and understanding of how to use and configure it. Additionally, the initial use of the system was during winter, affecting the results. However, in June 2023, my energy supplier informed me of an overpayment, and I received a £494 refund.

I was also informed that my standard charge direct debit (gas + electricity) was reduced from £140 to £72.78 each month. Although it seemed like an abstract idea, I took the risk and accepted the proposal to reduce my direct debit by half. As of March 2024, nine months from this decision, I have saved £700 this year.

I want to emphasize that this result is due to my full awareness of use, understanding of the entire process, analysis, and changing bad habits of all users in my family. The building's insulation also had an impact on such a good result.

In mid-February of this year, I noticed that one of the batteries was not charging, which affected the other two (battery com faulty error flashing). As I was going on vacation, I didn't have time to deal with the issue until my return on March 11, 2024, at 1:43 p.m. I then called customer service at 0333 344 6369 P4 Solar to resolve the problem. I was redirected to a gentleman named Justin, who was very professional and tried to solve the problem with me over the phone and through the app.

Justin followed the root cause analysis process and determined that the master battery was faulty. He told me that he had a meeting at the company at 3 p.m. where he would present the problem on the forum and provide me with information on the further repair process. At 4:27 p.m. on the same day, I was informed that the battery would be replaced the next day, March 12, 2024, at 11:45 a.m. This was less than 24 hours from the start of my complaint process.

I am grateful for the approach to the client and full professionalism. In summary, I highly recommend P4 Solar for their speed and professionalism, not only in their implementation but also in their approach to clients. I hope that they will maintain these high standards, which will lead to continued business success.

13/03/2024

Sparrowlegs

5.00/5.00

"A very very very positive experience"

Nothing but positive things to say here.....
We have just had solar panels and a battery installer at our property and P4 were outstanding. Throughout the whole process every member of staff has been, polite abd respectful even taking the time to talk through various configurations.
The install was very professionally completed and the install team were very clean and tidy. When the commissioning was completed they took the time to ensure I understood the app and had no questions prior to them leaving site.
I cannot speak highly enough of P4, they have set the bar very high. I would have no hesitation in recommending them at all - great job, great company - amazing results. Thank you.

12/03/2024

Magnus Andrson

5.00/5.00

"Great local Solar Installation Company "

P4 Solar installed our panels and batteries in April ‘23. From the initial survey to the installation and the post sales support, everything was very smooth. The pre installation report ensured that the system was correctly sized for the household energy use. This was then installed over a week with little impact to the rest of the house. We are really pleased with the installation. Every was left very tidy and neat. We have no hesitation in recommending P4 Solar, especially when there seems to be a lot of solar installation companies out there and you not sure who to trust.

11/03/2024

Peter Buller

5.00/5.00

"We have extra batteries extra batteries…"

We have just added some extra batteries to our solar system which has made a huge difference to our off grid capacity. P4 solar supplied and fit them at a very affordable price and the installation was carried out very professionally. Thanks guys for an excellent service.

01/03/2024

STEVEN MCCALLUM

5.00/5.00

"We have recently had our solar panel…"

We have recently had our solar panel installed
the whole experience was very good
from peter first conning giving advise about the installation to the lads installing who were very good and polite to Fred back in the office working behind the scenes and answering all the questions
i would fully recommendP4 Solar to friend and family
Steve McCallum

21/02/2024

Roberts

5.00/5.00

"Very happy"

Prompt service. Tidy installation and everything working well. Good company.

08/02/2024
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