"Fantastic customer service. Beautiful products"

My wife and I had our first proper date in Whitby and on our anniversary a few years ago, I bought her a silver bangle inset with jet from Simpsons. She was devastated a few weeks ago when she realised that she’d knocked the stone out. We went back to Simpsons hoping that they could do something and we were very happy when they said they could replace the stone and not only that, they didn’t even charge us! And sent it back free of charge. Absolutely fantastic customer service, we would have been happy to pay for the repair so this was lovely. I even bought her another couple of pieces. Could not recommend enough.

"A fast and efficient service "

A fast and efficient service .....and the item that I bought was perfect .....very well packaged ....

"Helpful telephone customer service & "

Helpful telephone customer service &
Good website to view items for sale .
Prompt delivery !

"Whitby Jet"

Shopped with Simpsons of Whitby before and know the quality of their items.
Found web page quickly, found what i was looking for and ordered it.
When it arrived i was so impressed I bought two more.
Quick delivery.

"Beautiful jewellery"

Beautiful jewellery. Lovely helpful staff if you are in whitby. Great to order online and fast delivery too. I would highly recommend.

"Amazing service and quality"

Amazing service and quality. Great price and quick service. I ordered a ring that was too large for me, I returned it and a new smaller one was made the same day. Very happy

"The despatch and delivery were prompt…"

The despatch and delivery were prompt as promised. Thank you

"Lovely shop and staff"

Lovely shop and staff. Nothing is too much trouble for them and Derek the owner. I have purchased a few pieces from them and i am always complemented on them by my friends.

"Very quick delivery"

Very quick delivery, beautiful bracelet.

"Beautiful jewellery"

Beautiful jewellery. Brilliant, efficient, very friendly service. Thank you.