The Rum Company

Food Industry and Retail
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90 reviews
Overall Rating
Customer Reviews about

The Rum Company

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Mand Miles

5.00/5.00

"This Rum is amazing"

This Rum is amazing , I’ve bought it on a few occasions.
The customer service is amazing ! Recently had a lost parcel and they were really quick at dealing with the issue and made sure I received my purchase .
Sure the rum is a little more expensive than your usual supermarket brands but it’s sooo worth it ! Delicious
The Caramel Rum is my favourite. we also bought the gift set which is really well presented and nice sizes of bottles , love the cards in there with infomation too

15/12/2023

r a lloyd

1.00/5.00

"I can only agree with what one other…"

I can only agree with what one other person has said, awful website no search function what so ever. Tried browsing on two different dates and nothing

05/12/2023

Jason W.

5.00/5.00

"Easy to use"

Easy to use, great service, run by a friendly bunch who love their rum! Will always be coming here first for future rum purchases!

17/11/2023

Consumer

5.00/5.00

"Great selection and great service"

Great selection and great service, thank you.

16/11/2023

Laurence

1.00/5.00

"Terrible website"

Terrible website. There is no search function at all. If you want a quick purchase of a favourite brand go somewhere else. This is more for novelty shopping and presents. If you know rum, it is a waste of time. I just gave up.

The Rum Company have reported this review as fraudulent, because I did not make a purchase...even though the point of the review is that I have been unable to make a purchase because they have no search function on the website that is visible on my browser (Safari on both Mac and iPad). Make of this what you will....

15/11/2023

lee

5.00/5.00

"Wonderful gifts!!"

Bought a set of Welsh rums for a 50th birthday for a Welsh friend. He was blown away by how beautifuly it was packaged, and he never knew they existed which made it even more special. Looks so impressive and expensive! Arrived in perfect condition and on time. Will be my go to site for future gifts!

13/11/2023

Ryan

5.00/5.00

"Tasty"

Tasty! I was gifted 2 different rums and both are delicious. Well packaged, personal and above all else, tasty! It was great to receive 2 I hadn’t tried before.
Top service!

11/08/2023

Mark Sleigh

5.00/5.00

"Bought gift set for a colleague"

Bought gift set for a colleague, constantly informed about where it was in the process, arrived on time.
Top quality product, would recommend them and use them again

17/09/2022

Lucy

5.00/5.00

"Incredible customer service"

Incredible customer service from The Rum Company!
I had previously bought a bottle of Beckford’s rum which turned out to be the wrong flavour with a different label, I emailed customer service and spoke to Ed, who was apologetic and offered to replace the bottle free of charge. I did not expect this to be sorted so quickly and not only that, it has been delivered personally by them all within a matter of days! I will definitely be buying from The Rum Company again.

12/09/2022

Corinne Radford

5.00/5.00

"Superb service"

Superb service especially over the Christmas period.
I had a panic over the weekend as I’d forgotten a gift for my brother in law, thankfully The Rum Company saved the day.
The parcel was expected to arrive Wednesday but DPD had delayed delivery. I contacted The Rum Company who promptly arrived (on Christmas Eve Eve!) and the parcel was delivered the next day. The presentation box is lovely and information you get with the rum is a great addition.

24/12/2021
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