"Very convenient service"

Very convenient service, great quality and taste.

"Took the order then cancelled"

Took the order then cancelled, complete waste of time

"Brilliant customer services made it so easy."

I have just set up my direct debit to McQeens Dairies the customer service was brilliant. I would definitely recommend it to all my family and friends.

"Very good service"

Very good service

"Great quality diary delivered for a…"

Great quality diary delivered for a fair price.

"Horrific rude customer service at the first sign of an issue "

Had an issue with online portal, unable to log in on my phone. No reset password details. Used a desktop to put a holiday into the system. Apparently according to them I hadnt done this correctly and they still delivered my milk. I called to complain, and cancelled my ongoing order. Instantly put through to a collections team who spoke to me rudely, in an offensive tone and hung up despite me trying to explain the situation in a calm and even tone. Treated like Im in debt collections for £2.18. Avoid avoid avoid.

"Lovely fresh milk always on doorstep…"

Lovely fresh milk always on doorstep early morning

"Very efficient "

Milk tastes great and comes on time twice a week with no problems whatsoever, eggs are good quality and milkshakes are lovely too. Juices are also nice

"I'm extremely impressed with both the…"

I'm extremely impressed with both the customer service and delivery. While buying from large supermarkets may be cheaper, I believe it's well worth paying a little more for fresh milk delivered straight to your door while also supporting farmers.
I had a few questions with my first order and initially spoke with Rachel, who was very helpful. Later, I called back regarding another query and spoke with Kirsty McMahon, who was equally kind and supportive. After my delivery, I spoke with James to confirm my ongoing order, and he was incredibly polite, patient, and professional.
Everyone I interacted with was a pleasure to deal with, and I'm looking forward to receiving my organic milk each week!

"Great service if any mishap occurs "

Great service if any mishap occurs m
Mcq are quick to notify you ie any shortages etc.
All in all 100% from me
The phone staff also deserve a mention always cheery sounding very helpful
Great service thank you Mcqeenns