Discover South America
Susie Bass
"Helped us plan the perfect trip"
On first contacting Discover South America we only had a vague idea of what we wanted to do and simply had a budget. Heather pulled together some great itineraries for us and was really flexible when we kept changing our minds about what we wanted, eventually settling on three weeks in Peru.
Everything was planned to perfection and in the run up to our trip Heather was incredibly helpful answering all our questions for us and providing advice re packing, spending and tipping etc. On the trip itself our transfers and tours all ran seamlessly. At one point there was a risk of strike action which would mean changes to our itinerary but we were kept fully informed throughout, with Heather even coming up with a back-up itinerary just in case, to enable us to still fit in what we wanted to do.
We couldn't recommend this company enough. The level of customer service is excellent, all the local tour groups they use provide a high quality service and the guides are all extremely knowledgeable and friendly.
Thank you Heather and Discover South America for a wonderful holiday :)
L Everard
"Great Peruvian trip"
Our personalised trip through Peru was excellently organised by Heather, at Discover South America who took on board our specific requirements and created a programme that absolutely suited us. It was really good to meet Heather in person to go through the trip and to explain all the different aspects; the pick ups, the tour details and the different people and local companies that we would be dealing with.
Mary & Bryan Whiteley
"Peru and Bolivia: making the right choice"
We looked at several tour companies when researching our South American holiday but Heather at Discover South America turned out to be absolutely the right choice for us. From her own personal experience she was able to create an itinerary that included all our requests and the choice of hotels was excellent.
She was always contactable by email or by phone and dealt with all our requests and queries promptly and efficiently. Prior to our departure she provided us with all the details of flights, hotels, reps and telephone numbers, a detailed itinerary and advice on what to take.
The representatives of all the tour companies used in South America were always there to meet us at the airport, to arrange transfers and provide guided tours of the places that we visited.
The guides, whether in a small group or our own personal guides, were excellent. They were knowledgeable, informative, passionate about their country and spoke very good English and did much to enhance our appreciation of the places that we visited.
We had a fantastic holiday and if we were to return to South America we would have no hesitation at all in using the services of Heather at Discover South America.
Jenny Jenkins
"Peru - travelling through the pages of a National Geographic Magazine."
An amazing holiday arranged by Heather at Discover South America.
She listened to our requests and made suggestions resulting in an incredible 3 week itinerary.
Heather kept us fully informed of our options and developments following an earhquake a few weeks before our departure. She was available by email throughout for questions and sorting out minor changes to our itinerary.
We stayed in some wonderful small hotels and had excellent guides who delighted in sharing their incredible country with us.
For us the whole trip was memorable so really difficult to be specific about one particular highlight! For most of the time whilst in Peru I felt as though I was strolling through the pages of a National Geographic Magazine. The scenery, ruins, towns and villages were all so much more than I had expected. Stunning surroundings and generous, friendly people.
Probably our highlight was meeting local families, exchanging and sharing our respective daily lives and cultural traditions, in the Colca Valley and on one of the Uros islands on Lake Titicaca we met two wonderful families that we felt we make a connection with.
I can't wait to plan another trip and without hesitation it will be with Discover South America!
Danielle Agius
"Incredible trip to Peru organised perfectly"
Heather at Discover South America was recommended to us by a friend. We sent over the main places we wanted to see and she came back with a suggested itinerary explaining the best order to do things and other places we may want to visit. The trip itself was incredible - out of this world. A representative met us at each airport or hotel and explained what would happen the next day. The tour operators were all local people, very passionate about their country and full of knowledge. Heather also had direct experience of the country having lived there and gave us lots of tips on markets, sightseeing and restaurants. She was very responsive when we contacted her while we were away and always quick to resolve any queries. The hotels we stayed at were great - all central and clean, you have the opportunity to upgrade from 3* but as we were only sleeping in them and then exploring they were perfectly fine. The trip itself was great value compared to others we had looked at and they also sorted all our flights. Definitely want to visit South America again after this experience - the country is magical and would have no hesitation in using Discover South America again!
Uyen Ly
"Go with Discover South America."
Excellent service from Heather. Everything was perfectly organised, met my expectations as to breadth and depth of recommendations for a tailored experience. Tour agencies used in Lima and Puno were absolutely lovely and went well above and beyond in terms of servicing. Agency in Cusco was not as good as to promptness in scheduling and share of information but my experience in Machu Picchu was very special, tour guide was very good. All in all I would 100%+ recommend Discover South America to anyone who wants a smooth and fulfilling experience.
Clare Fuller
"I wouldn't book a South America trip with anyone else!"
Great experience booking a trip to Peru. Heather took into account all my preferences, as well as my budget, and created a bespoke trip for me that ticked all the boxes. I had an amazing time and wouldn't book future trips to Douth America with anyone else. This is a different kind of service, more personal, scope to tailor your trip and still be budget savvy. Highly recommended.
Emma Aldridge
"Excellent itinerary,"
Well organised and enjoyable trip.As a lone traveller I felt safe and looked after all the time
Jamie
"Great organization and great tours organized by the DSA team!"
Heather was great at figuring out the right activities based on our interests. Would definitely come back to her team again.
Mike Webb
"Very helpful advice and friendly manner - gave us the holiday of a lifetime."
We spoke to Heather on numerous occasions and we were always treated in a very professional but friendly way - very patient while we made up our mind on the itinerary - no hitches whilst we were on holiday - would and indeed have recommended them to friends without reservation.
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