"Have just returned having my Gastric…"

Have just returned having my Gastric Sleeve and day 4 post op.
My anxiety levels , procrastination do I do I not , pre decision , was 100% of the opposite.
I am so pleased to Sam Patient Services. Gokmen, took full control of the arrangements from my arrival from the airport ( via posh limousine ) to the hospital and transfers to hotel and airport again. He was present throughout my consultations pre and post op , making my experience being in a foreign country comfortable.
His personality helped me to switch off of my pre op anxieties.
Being a nurse myself in the UK I was astonished at the level of nursing within the hospital. Efficient , caring and thorough with regular observations. Various tests ECG , Ultra Sound , Endoscopy , X-rays bloods
My surgeon is A+++ from the actual operation it self to twice a day checks on my following recovery , and responsive to concerns.
I don’t believe that the NHS would match such standards.
Would I recommend to anyone taking the plunge ? 100%! A total swift experience , from start to finish.
A huge thank you to DR. SERHAT BULDUR
and his team of anaesthetists, nurses and post care dietician and of course to Gokmen for keeping me calm and sane whilst in Izmir 🙏🏻🙏🏻

"I had an absolutely amazing experience…"

I had an absolutely amazing experience at Sam Patients Services. The welcome we had, to the attentive staff. All so friendly. B our english enterpreter was so friendly, informative and very professional. She made sure you understood the whole process and really put you at ease. Was always there when you needed her. Hospital was very clean and professional. My surgeon Dr Serhat Bulder was so brilliant. Very kind and communicative.i felt in safe hands. After my gastric sleeve my pain was kept under control so well. Healing has went so well too. Even after I got home they keep in touch regularly checking how I am doing. I recommend Sam Patient Services to everyone. Thanks so much again!

"Faultless and first class service"

Extremely helpful and openly honest staff. They genuinely care about people's health and go out of their way to make customer's lives easier.
Always available to talk and answer any questions.
Berfin, who was our main contact and Hamed who drove is everywhere are to be praised for they openness, help and caring attitude. They were key in making is feel at home and sent out of their way to make sure we were well treated and happy with the whole experience
Thank you guys

"Couldn't recommend them highly enough"

I am verry impressed with the professional service I received from Sam Patient Services, the staff where exceptional and went above and beyond for me and my family, couldn't recommend them highly enough.

"Sam Patient Services-you are the best, thank you!…"

I would like to thank Sam Patient Services for their professionalism. I travelled alone, unaccompanied, to a foreign country for a transit bipartition operation. Everything was very well organised, up to the minute, very polite and efficient. Everything to the highest standards. And now, after the operation, we keep in touch and I get answers to any questions. Thanks a lot to Buse who was patient with me. Don't hesitate, truly professional and dedicated people will be permanently with you. Thanks also to the medical team led by Dr Serhat Buldur, proffesional and close to people. It was a really pleasure to meet all of them.

"My anxiety kicked and I was not sure if…"

My anxiety kicked and I was not sure if I should do all of this but I got awesome support from Buse she stayed by my side and helped me out even after the operation I have some questions what food is acceptable now or not and she puts in everything high effort. The operation with Dr Serhat buldur was very good, I am not having any issues after the operation and I get support for questions I feel very safe and happy!!! In 9 days I lost already 6.5kg!!

"Excellent service!"

I have just returned home having had laser eye surgery through Sam Patient Services. I had initially thought I would have it done in the UK but I was quoted £4,500 so I decided to research going to Turkey - I have previously been to Izmir but via a different company. Having done my research I decided to contact Sam patient services where my coordinator (Murat)asked for information about my eyesight, general health questions etc and I sent them an eye report from the opticians so that the surgeon could review all the information to see if I was suitable. I was also advised that there were several options for laser eye surgery (all explained individually along with the prices and what was included I.e. accommodation, breakfast etc) and that this could be discussed with the surgeon as to which would be more suitable for me. The surgeon confirmed that I was suitable and i would be able to have the procedure in around 3 weeks time! I then paid a small deposit to secure my booking but the remaining balance would need to be pain in sterling on arrival - this is common practice in Turkey.

On arrival to Izmir I was collected from the airport via VIP taxi service who took me to the hotel - the Ramada Encore. The hotel was lovely and I had a sea view room on the 17th floor. After a short time my coordinator arrived to take payment and explained we would then go to the eye hospital (only 5 minutes away). I had several tests at the eye hospital and everything was explained to me at all stages in the process. The English spoken was very good. I was then introduced to the eye surgeon who explained more about the procedures and I decided to have the ‘Smile’ surgery. I was told I was able to have the surgery in around an hours time! I was transferred with another representative from Sam (everyone I met from Sam spoke excellent English and were lovely!) via hospital minibus to the central location to have the surgery. I was gowned up and given some eye drops and pain relief before the surgery. There was no pain during the surgery and the surgeon spoke to me (again in very good English!) throughout the procedure which was very quick. Afterwards it was explained to me about taking my eye drops and medication and I was given protective glasses to wear and potential side effects. My eyes were a bit blurry afterwards and I just wanted to close them - it had been a long day so I made sure I had all the medication and went to sleep! I was booked in for a check up the next morning where I met the surgeon again who confirmed everything was a success and confirmed my eyes would continue to improve over the next 3 months. I could see so much better already! I was also given information on the procedure to take home with me along with further medication.
The next day I did a tour to Ephesus which Sam patient services arranged and would recommend.
The following day I returned home!
It’s amazing the difference it has made already - my issue was distance and astigmatism.
I would whole heartedly recommend Sam Patient Services and would contact them again if I wanted any further procedures. I felt reassured the whole time and anytime I needed to speak to my coordinator they were really responsive to my questions.
I have not been paid for this review but believe that when good service is received it should be recognised.

"Eye surgery"

Good experience

"Very professional"

I opted to go with Sam patient for my dental work & I’m so happy with the results. My work consisted of 16 implants & 28 crowns. I cannot stop smiling & everyone has complimented how amazing they look. The team at SAM are very professional top to bottom. The transfers, the hotel, the dental work everything. The companies reviews speak for themselves. If you require any treatment, look no further than Sam patient services. Thankyou

"Great team of people"

Great team of people, made me feel very comfortable and at ease from day 1, very professional and couldn’t do enough for me would definitely recommend