Sam Patient Services

Hospitals, Clinics and Labs
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150 reviews
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Sam Patient Services

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Roisin

5.00/5.00

"Gastric Bypass"

Having researched months prior and having had colleagues who went to other hospitals in Turkey for similar procedures my gut feeling was to go with Sam Patient services, purely due to the diligence and effort put into reassuring all my reservations and queries.
I have never met such humble, honest and empathetic working professionals given that I come from medical background. The level of honesty and sincerity was out this world.
Care provided from beginning of enquiry to day of discharge from; Gokmen his colleague my amazing Surgeon Dr Serhat Buldur and all the nurses including the cleaners, caterers, the VIP drivers with smooth fast transition of transport to and from destinations who where already present and waiting on our arrival and the admin staff was impeccable and delivered at Gold Standard to say the least.
I have already suggested multiple people from UK and I’ve only been back day!!!. That’s how happy I was with the level of service, care and honesty provided to me along my personal journey.
May they be blessed to continue the hard work, commitment and care they provide for struggling individuals who commit to a journey of entrusting their lives, vulnerabilities, fears and emotions into the hands of such good noble and humble people.

13/03/2023

Marie

5.00/5.00

"Gastric Sleeve"

I had a gastric sleeve with Sam Patient Services 4 weeks ago and I have nothing but good things to say about them. From the moment I decided to have the sleeve all the way to being dropped off at the airport was brilliant. I dealt with Buse by WhatsApp all the way through and she has been amazing and still answers any questions I have very quickly. My surgeon was Dr Buldur and again he was amazing and his English was very good. The hospital was like a hotel room and the nurses were all lovely. I would have no hesitation in recommending SAM Patient Services for a gastric sleeve…..plus you only get three incisions (which have healed very nicely and are very small) as apposed to the usual 5-7 with others. Thanks again SAM you you been brilliant and I will definitely go back for any further treatments I wish to have in the future.

27/02/2023

Mike asl

5.00/5.00

"hair transplant in Turkey"

I came to Turkey three months ago to do my treatment with Sam P.S. I got my hair done in there. my hair started to grow. I am satisfied with the procedure. Sam patient's staff were very kind and helpful. They picked me up from the hotel and the airport just in time. I wanted to thank to SAM P.S.

06/01/2023

Jacky Oneil

5.00/5.00

"I got tummy tuck surgery with Sam…"

I got tummy tuck surgery with Sam Patient Services and my experience couldn't be any easier, I arrived at 3 am but the driver was already waiting with a nice car!! All of my reservations were already made, we met with B in the lobby next morning. The hospital was clean, nurses were so nice, B was with me for my consults and translated everything. I previously had my nose done in Istanbul but there was a lot of extra charges, I wish I knew Sam before!! There was no charges, they gave me medications, garments everything!! I can't thank Sam enough, I love my new body!!

30/12/2022

N Khan

5.00/5.00

"Sam Patient services were at my side…"

Sam Patient services were at my side from day one. I enquired online as to which clinic and doctors were best at lens replacement implants. I was worried because it would have been a very delicate procedure as it’s my eyes and secondly I found big price differences all around Turkey. Gokmen from Sam Patient service got in touch as soon as I put an enquiry on ‘which clinic’ website, he asked me when it would be a good time to have a chat about what procedure I was wanting. He called and was able to answer all my questions and put my mind at ease by explaining exactly what Sam Patient services can do for me. That was to arrange a transfer to my chosen hotel that was included in the price as well as meeting me at the hotel and taking me to all the appointments that Sam patient services arrange for you, they fill most of the forms out for you at the eye clinic that was arranged for me , they take you back, they collect all the medication and translate everything the nurses and doctors say and one assistant from Sam Patient services stay with you during the procedure and talk to you throughout the whole thing. I had Trifocal Intraocular Lenses (Smart Lenses) Treatment Plan*
Package Which included
•Both Eyes Trifocal Lenses
*Lenses: Carl Zeiss and Alcon*
*Surgery Device: Visumax 3rd Generation (next generation of laser vision correction and Lens Replacements)*
•5 nights of hotel accommodation at a luxury hotel (single room - breakfasts included)
•Airport transfers with a VIP vehicle and all inner city transfers (related to the treatment)
•Consultation and checkups
•Pre-operation tests
•All medications prescribed by the doctor
•International PCR test
•Personal host reachable 24 hours

In addition to this package, House of the Virgin Mary and Ephesus Tours was included and we really enjoyed this day. Gokmen also offered me a deal at the time of paying 10% of the treatment plan as a deposit and I would get £100 discount. He was true to his words and always wanted to make me feel secure about the way they deal with the payment. Initially I was apprehensive about the fact they wanted sterling and the whole amount on the day they would meet us so I asked Gokmen if he had any patients who I could speak to who have had this procedure already- he put me in touch with three people from the uk who had the procedure and I asked them about everything I was worried about and got all my answers so I went ahead with the plan. Booked the tickets and didn’t look back as Sam Patient Services really do have your back. Amazing service, more expensive than other places in Turkey however only This company were able to answer all my queries and say they would be with me the whole time and they were true to every word. Please think and research for yourselves before going and also consider the fact that you will have to sign a waiver to say you have read and understand that you are doing the procedure for your benefit and cannot blame the clinic for anything going wrong. The clinic does so many of these procedures a day that you feel confident the second you walk in, plus if you are not suitable then they would not do the procedure and you would get your money back minus the hotel stay. You pay for flights, they take care of the rest. Breakfast is included but you get all the other meals yourself which we loved- we went during the World Cup football so we were in the lobby with our Caesar salads and tea and cheesecakes. I would highly recommend Sam Patient services for any procedure you want doing in Turkey Iszmir.

13/12/2022

Samara Rizvi

5.00/5.00

"Thank you Berfin and Hamid for looking…"

Thank you Berfin and Hamid for looking after us.
I had the best experience and I am so happy with my dental crown. Its changed my whole appearance

Thank you for going above and beyond.
We will be back soon

13/12/2022

Lucrecia Gordon

5.00/5.00

"Great service all my needs were met…"

Great service all my needs were met ,very friendly and professional and the dr’s were great my teeth are beautiful!!!! And my gastric surgery went well lost 20lbs in 2 weeks my confidence has risen so much I would definitely recommend Sams patient services Also the accommodation was great and friendly 😘

13/12/2022

Roman Barbieri

5.00/5.00

"The company and Gokmen were super…"

The company and Gokmen were super helpful from start to finish.

I came from London for Smile surgery however unfortunately did not pass some of the tests. Due to my cornea being too thin in some areas Dr Murat explained to me that the risks outweigh the benefits in my situation and did a great job of explaining to me why this was.

I received a refund excluding the accommodation & testing and also a copy of the test results which I could share with other doctors in the future if I became a more suitable candidate which Dr Murat explained cold be the case in a few years.

I couldn’t recommend the team more as they were incredibly helpful & professional throughout. I would definitely use them again.

05/12/2022

Agnieszka

2.00/5.00

"Expensive compared with other clinics…"

Expensive compared with other clinics in Turkey. Also charge extra for extra needs, like sedation for example. I will not be using this clinic

05/12/2022

Jukun Bing

5.00/5.00

"Good communications and"

Good communications and
supportive work. The colleagues are very friendly and happy to help.

17/11/2022
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