Sam Patient Services

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150 reviews
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Sam Patient Services

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Graham Jacobs

5.00/5.00

"Go for it, you won’t regret it."

We became involved with Sam through a Facebook advert, my wife and I had researched eye lense replacement in the Uk Facebook obviously noticed that.
We made enquiries they responded quickly and sensible with a quote for price and loads of information about the operation. All our questions and there were many, were answered quickly and informatively.
So we went with them and they totally fulfilled their promises. they collected us from the airport ran us around to appointments they were friendly and honest. The cash transaction worried us a bit but it was simple to pay and helps them with their inflation at 200%.
The Lense job for both of us went smoothly the professor was very competent and the outcomes are as he expected. The price was unbelievable compared to the Uk.

We would have no problem recommending Sam,

12/01/2024

Natalie

5.00/5.00

"Amazing Clinic, Amazing Staff, Amazing Results"

I had actually booked with another clinic for a rhinoplasty and dental treatments but something didn't feel right with them so I contacted SAM Patient Services. Doga was my patient co-ordinator and was absolutely amazing from the minute I contacted SAM Patient Services. I knew as soon as I spoke to her that I wanted to cancel my treatment at the other clinic and switch to SAM Patient Services. She was patient, responsive, kind, empathetic - she's amazing! She put me at ease and made me feel so confident in my decision to change clinics.

I travelled alone for my treatments and was anxious about the potential language barrier but I had someone with me all the time who was able to translate. Emre or Doga were with me for every appointment and always at the end of the phone. Doga really went above and beyond to make me feel safe and happy - she came to the supermarket with me as I was anxious, took me to get my nails done, made a hair appointment for me... bought me shopping to my hotel in the pouring rain on her day off!! I can't thank her enough.

My rhinoplasty experience was AMAZING! I have literally been telling anyone who will listen about it since I got home (to the UK). The surgeon was so lovely - he did a FaceTime consultation with me whilst I was still in the UK and we discussed what I wanted and what was realistic. He was completely transparent about potential risks and complications, which I was really grateful for. In the hospital, the nurses were great - everyone spoke English and they took amazing care of me. The rooms were lovely too (like being in a hotel rather than a hospital). As soon as I came round after my surgery they sent me pictures of my new nose (as it was bandaged up so I couldn't see it for a week) and I was over the moon with the results. The whole thing was so easy. Obviously I was given IV pain killers in the hospital but I left the following morning and haven't even had to take a paracetamol! I was amazed at how little pain there was. I met the doctor for a follow-up appointment 5 days later, before I went home. Again, he was so lovely - he went through all the aftercare with me in loads of detail (and was patient with me whilst I wrote it all down so I wouldn't forget) and told me if I had any problems or questions just to call him any time. I have taken my plasters off today and I am swollen (as expected) so can't see the full results but already love my new nose so much!! I am SO pleased I took the risk.

I also had dental treatment - 22 emax crowns. My teeth are still a little sensitive, which is normal as it is early days but aesthetically they are beautiful. I can't stop smiling. On the plane on the way home, two people asked me about them and I have had so many compliments since being back.

Overall, my experience with SAM Patient Services was fantastic. Their staff really did go above and beyond to make sure I was okay on my visit and I am so grateful for them. I am planning on having further surgery in the future and absolutely won't hesitate at using SAMs for my treatment.

06/12/2023

Hande Yenen

5.00/5.00

"I came for Tummy tuck and breast…"

I came for Tummy tuck and breast surgeries.
They met me at the airport in a nice car. Since I arrived late, I went directly to the hotel. They arranged my hotel room.. They had given all the information before the operation.
They picked me up from the hotel early in the morning and we went to the hospital together. My hospital room was very big and clean. All nurses and doctors spoke English.
I told the doctor what I wanted in my body and the doctor gave me all the information about the surgery. At first I was wondering if they would be able to fulfill all my wishes. The doctor made me feel very comfortable with his talk. I trusted.
I waited 2 months to comment. I wanted to see the clear result and the result is perfect. Everything turned out exactly as I wanted.
I had some swelling in the first 2 days after the surgery, but it passed in a short time.. I refer all my friends
The whole team helps you 24/7. They always supported me after I returned to my home.
I would recommend it to everyone 

05/12/2023

Terry Wilkinson

5.00/5.00

"What made my experience better was the…"

What made my experience better was the patient care you all put in Thankyou so much

01/12/2023

Gizem Gurocak

5.00/5.00

"I wanted to have an eye surgery"

I wanted to have an eye surgery. I met Sam while I was researching. Buse helped me a lot. She asked for my eye reports, other companies didn't even ask. Doctor looked my eye report and suggest a Trifocal Lens Replacement Surgery. They are really Professional. I asked all my questions to the surgeon and he answered all my questions. The Doctor is honest. He wasn’t talk about just for the positive side. Also he talked about risks. Of course, every surgery have risks and i knew it. But The risks were minimal. Machine brand and doctor experince is really important at this point. Buse was always with me. Consultation, tests,surgery…
When you arrive at the airport, you will see other companies car. Only SAM car is VIP. All the other are big bus. More than 5-10 patients use 1 bus. My car is private and also have mini fridge to drink something and free wifi. You will feel special.

They have thought of everything from a to z. The hotel was perfect. I walked wherever I wanted.
Hospital have high technology devices. All devices are new .
Come to sam without hesitation !!

10/11/2023

Hande Yemisci

5.00/5.00

"Gastric Bypass surgery"

I came to have Gastric Bypass surgery with my friend. After a nice welcome at the airport, they took us to the hospital. Our room was ready at the hospital and they gave us a big room as we were 2 people.
Our doctor came to our room, met us and answered all our questions. He gave information about the operation and after care.
Before the operation, 5 different doctors examined us. We always had a translator with us and we had all our examinations and analyzes quickly without waiting in line.
After the examination and analysis results, our doctor came back to the room and informed us. I was suitable for gastric bypass. He told my friend that gastric sleeve surgery was more appropriate. My friend got Gastric sleeve. We were very lucky because the doctor was able to perform 2 surgeries and suggested the most suitable surgery for us.
The doctor only cares about your health. Gastric bypass surgery is more expensive than sleeve surgery. The doctor performed sleeve surgery for my friend instead of bypass and SAM paid the difference immediately.
3-4 hours after the operation, they started us to walk. They gave all the necessary medicines.
One day later, they gave us a device to do breathing exercises.
Every day the doctor and sam team came to visit.
On our last day, they gave us protein powders, vitamins and medicines for free.
We were discharged from the hospital and went to our hotel in a nice car again. The hotel was amazing.
Thanks SAM

10/11/2023

Cisem Ozdemir

5.00/5.00

"Everyone can trust Sam Patient !"

I have talked with many companies for my sleeve surgery. I have researched and it was the only company that provided 4 nights of hospital accommodation. My health is important. Gökmen is amazing medical consultant. He answered my all quesiton . He always fast reply. They even helped me buy plane tickets. At the airport landing, a vehicle with wifi and the driver were waiting for me with a White board. My name was written on White board. The car was really beautiful. I went straight to the hospital. My room was on the top floor. Gökmen came in the morning, he was very understanding. Doctor answered all my questions. Everything was perfect.
Everyone can trust Sam Patient !

07/11/2023

Elif

5.00/5.00

"Thanks for everything SAM!"

Thanks for everything SAM!
2 years ago, I applied to more than 10 clinics for dental treatment. One of them was SAM. Unfortunately I was treated in another city as I was looking for the cheapest price. SAM has told me many times that quality is important.Dentist experience is important. But I didn't listen to Sam and went to another clinic. They took extra money from me at the clinic They treated me wrong. The location and angles of the implants were wrong.
So I contacted SAM again and they did my treatment again. SAM is really Professional and succesfull dentist. She have fixed all my teeth. I’m very happy now!
I recommend SAM to everyone. Don't make mistakes like me and choose SAM from the beginning.

06/11/2023

Ahlul Jazira

5.00/5.00

"Zirconium crown"

Great fast & reliable service, hotel was nice, transportation to/from airport & clinic was always on time, staff (Gorkmen, Hamed ) nurses and doctors were very professional, warm and charming.
Very happy with the results.
100% I would recommend Sam Patient

Karim

03/11/2023

Emma.

5.00/5.00

"Tummy Tuck & Breast Lift Izmir"

I travelled to Izmir on 10/09/23 for a tummy tuck and a breast lift. I am now 3 weeks post op, I still have a small amount of swelling obviously, however I am back to feeling pretty much normal, I am very happy with the results so far!

This is the third time I have travelled to Izmir and used this Company. The hospital is really nice and constantly being cleaned and the staff were all very nice. As I was in Turkey there were clearly some who couldn't speak English however they just used google translate and we were sorted!

Buse organises everything for me she is very helpful and has alot of patience! I met Emre this trip aswell he is a very nice young man, told me alot about the City when we were driving.

I would not hesitate to go back.

04/10/2023
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