"Reliable company"

Used them many times for several purchases of craghopper trousers and footwear.Service and delivery excellent,had to return 1 purchase wrong size,(my fault) turned round in a week from first order to replacement.

"Excellent service in every way"

Excellent service in every way ... quality products that are fairly priced, efficient delivery, no quibble return/exchange on this item (mis-sized Craghopper trousers)
Paul in Customer Services could not have been more helpful - thanks :-)

"Easy to order quality gear"

I have recently purchased an outdoor winter coat from trek wear ,
The website was easy to use , and delivery was prompt , the coat is of exceptional quality , looking online now for my next purchase .

"No response"

I have used Trekwear for many years now and have had no problems at all. In April I bought 3 pairs of trousers and needed to send 2 back for a replacement. I requested a refund and re-ordered a different size. No problem in sending the new products out to me (came within 2 days) but my refund didn't arrive (£80). Fired off an email as no response from customer services via phone, but kept trying them. Finally got through to them and they were full of apologies and I got an email to say that they have processed my refund. Over 4 weeks later 'no refund' contacted my credit card company and they have refunded me the £80 and have taken up my issue. They still have no website.

"Buyer beware."

I purchased goods from their website but had to return them. Trekware recieved them as I had used recorded delivery and Royal Mail confirmed this. Trekware have not refunded me or responded to numerous emails asking for a refund. Their website is down and the message on their telephone number says they are closed. I am now £70 out of pocket. They are still taking orders via Amazon so I would urge people to think twice before ordering.

"First experience..No complaints."

Have never used Trekwear before, but recently ordered 2 pairs of Hadley womens anti blister socks online. Good, quick delivery, which arrived on time as indicated and well packaged. Socks very good quality and reasonably priced. Will not hesitate to use Company again when need to.
No complaints.Seem reliable.

"Very good experience"

Bought a Trekmates flask for my husband back in November. When he opened it for the first time the other day the rim was chipped. I contacted Trekware and they sent out a replacement which arrived in 2 days.

"Fast delivery and good price"

Bought a ski jacket online on monday evening and it arrived friday morning. Very happy. Also a technical problem meant i wasnt sure if my order had gone through so i emailed them monday night. Got a polite response early Tuesday morning. I will certainly use again.

"poor"

Shall not be purchasing from this company again poor experience when it comes to return for exchange

"very cheap prices and trekwears delivers"

I was looking for a certain ski jacket of the brand "trespass" to match my skipants of the same brand and i only found it (besides the trespass home site) online @ trekwear (for even more then half the price @ trespass can you imagine!!)

i was a bit uncertain reading a few bad comments here but the jacket was delivered today so i'm very happy with it and i felt i should leave a positive comment - a very happy customer here! good work trekwear!!