"Very good service"

Very good service. A good company to deal with.

"Very helpful company"

Very helpful company. Fast and efficient service. Would definitely recommend

"Great customer service "

I lost the keys to my seat locking bracket. I emailed Glenn who was very efficient at explaining to me what my options were. Once we had sorted what it was I needed, he had the replacement part to me within a day of postage.

Brilliant service

"Great bike & excellent service from this small co. "

Excellent personalised service from this small company. Glenn was very attentive with pre-order enquiries and after bike ordered. Bike arrived exactly when promised, well packaged and ready to ride, with mudguards and rack already fitted. Very pleased with quality of bike and information available on website.

"Fantastic service. 2nd to none."

Only a small replacement but as always with e-go the query was dealt with fast, efficiently, and accurately.

"Very speedy delivery and quick response…"

Very speedy delivery and quick response to emails even on Bank Holiday.

"Highly recommend E-go’s bikes and amazing customer service as a bonus!"

I bought my E-go Lite bike in 2020 and am so glad that I chose it! Not only was the bike a great buy during the pandemic, it continues to serve me well on my commute. It folds well and is super light, yet is still robust. Battery range is also decent.

I have been even more impressed with the excellent customer service I’ve received (Thanks Glenn) in terms of after sales.

I have since recommended E-go to 2 others who have purchased their own E-go bikes (the larger versions of mine) and I’ve heard good things too!

"Great fast service and advice a good…"

Great fast service and advice a good company to deal with

"Excellence!"

Exceptional customer service from even before I had purchased the bike!
My enquiries were always speedily responded to, sometimes within a matter of hours.
Additionally, there's the same exceptional courteous service after my bike was delivered fully assembled!
I cannot thank Glenn enough for just being the ever-accommodating, always-willing-to-help kind of guy.
No regrets whatsoever, but even better the bike turns heads wherever I go!

"Can honestly say these bikes are great"

Can honestly say these bikes are great! Ours are now 3 years old, generally stored & thrown around on a boat & surviving in salty air with no problems. What I like most is they are so easy to construct when ashore & very intuitive to use when cycling off on adventures. We went for the Lite + & the 20” inch wheels & additional gears means there’s nothing we can’t tackle.