"Excellent customer service"

Excellent customer service and a quality product.
Went to try the bikebefore purchasing and wasn't rushed or pressured in any way. The bike is excellent and is making my commute to work so much easier

"Brilliant product and customer service"

We visited Glenn's workshop in September 2023, tested the bike, and then decided to purchase two bikes (E-Go Step for my wife and E-Go Max for myself – pictures below). Glenn helped to unpack and assemble the bikes.

We've been using the bikes for the past two months, and they feel solid, comfortable, and look really nice.

We had an issue with the seat post clamp on the E-Go Step, and Glenn managed to rectify it quickly.

Glenn was extremely helpful, providing excellent communication before and after the sale, and answering my questions.

The bike, company, and after-sales service are all excellent. I can thoroughly recommend them.

"Great product,excellent company."

Excellent service from start to finish.Nothing was to much trouble even when I made a mistake it was sorted out.The whole experience was a pleasure.

The wife loves her bike.

"Excellent"

The customer service was excellent, I had made a mistake with my order and they pulled out all the stops to rectify my mistake.

Excellent company,easy process start to finish.

"couldn't attach the mudguards so took…"

couldn't attach the mudguards so took it to a bike shop.
Would appreciate if it was delivered ready to ride.

"Great customer service"

Very responsive to questions prior to purchase. Pointed me to the bundle options, fast delivery and fully assembled the bike! Really pleased.

"Great bike after a good testing. I love it!"

I thought I would leave my review a while so I could appraise my Max+ in a ‘real usage’ way.
I am an older, bigger, arthritic hipped guy who lives on a narrowboat continuously.
I can honestly say my Max+ has been a fantastic purchase. It gets me to the shops with ease and takes the strain off my hips when going up hills.
Journeys I would not consider as they would be too painful or slow to walk are now a breeze.
The power kicks in as you peddle and you can really feel the boost. Battery life is plenty for my needs doing mainly short journeys.
I actually end up going further as I enjoy it so much!
The bike feels very solid underneath me and the saddle is comfortable. Putting the bike together was relatively easy apart from one or two fiddly bits but I enjoyed it. Folding the bike is simple and quick once you’ve done it a couple of times. It looks good and I have had some very positive comments.
Personally I would swop the tyres for more ‘rugged’ ones especially if you are going through mud but on the road, grass and grit they are fine. Ego can supply me the tyres I want so that’s great. Parts are also not a problem should you need them.
Communication before and after the sale were and have been excellent.
The only downside is the weight of the bike which is about the same as a bag of coalite.(25kgs or so?). But for me it’s fine and the advantages far outweigh that one downside.
Excellent company, excellent bike which I can thoroughly recommend.
Cheers!
Ray J

"Glenn is extremely helpful and the …"

Glenn is extremely helpful and the bike (e go light + ) came next working day it was an ex display so all i needed to do is unfold , put the seat and handle bars to the correct height and off i went , for the 1st ride i did around 5 miles and it was a dream, the 20" wheels make it easier to maneuver round corners etc.
i have used the assist on the bike for hills but apart from that i didn't need it as it has 7 gears which really help ,
i am 5ft 1inch, and the bike height is great for me , my partner is 6ft 1 inch and he also found it very easy to ride
i have lots of arthritis and was still able to fold and carry this bike on a bus to get to work

they are fun, still able to tone and keep fit ,
10 /10 brilliant

"Easy to do business with"

the team were very responsive and very helpful and made the purchase really easy. Delivered on time and the product (e-go max) was exactly as described and expected

"Great product & support."

Great product & support.