"We used AFG Law Bolton for conveyance…"

We used AFG Law Bolton for conveyance of our new home upon recommendation of the sales agent.

After reading all the reviews here I was worried at first.

But Rahil and his assistant Indira did really outstanding job. Efficient, accurate, helpful, professional. Rahil updated me almost immediately at each step and everything was made super clear that we can easily have a complete understanding on what’s going on and what’s next.

It took us 2 months or so from viewing to completion. I’ve been stuck with mortgage otherwise the whole process shall take a month only.

Would highly recommend, at least Rahil and his team at AFG Law Bolton is superb! Thank you.

"Dishonest and deceptive"

Dishonest and deceptive
I was quoted one price but they more than doubled it after their initial work then threatened me with legal
Unprofessional and dishonest

"Highly recommended efficient and friendly service"

I would highly recommend AFG Law and Carl has been amazing, very quick to get things sorted for us and kept us up to date at all times. He is extremely thorough too and explained things to us so we understood all the terminology which helped. He has gone out of his way to make us feel relaxed and happy throughout buying a new home. Carl is a credit to the company and we are very grateful indeed. There has been no stress or worry at all with anything thanks to Carl's hard work. Will definitely use again if ever needed.

"Stay away !!!! "

This Law firm is a must avoid! customer care is not there number one concern - they are slow unreliable very rude to you on the phone when your asking a simple question.
we are into 6 month in buying with no chain and still simple things are being missed by this firm ! Redemption letter ! was missed when completion date was set for the 27/10/23

I'm not sure where these solicitors got their degree but if I was them i would reconsider my career

as you can see from the other review's I'm not the only one who thinks this way

"Do NOT recommend for first time buyers…"

Do NOT recommend for first time buyers using AFG law , disrespectful and not helpful for first time buyers in anyway

"AFG were recommended by the estate…"

AFG were recommended by the estate agents Roe & Co and I'm embarrassed to say I did no research on the company and now bitterly regret not reading the reviews as they mostly mirror my experience.
They handled the sale of our house and the purchase of another house simultaneously.
I dealt with some very personable people and had one call from Carl Fletcher but in a short space of time had to relay some of the same information to four different people.
Communication was initiated by myself with most of my calls and emails going unanswered in the last week.
Communication between AFG and Roe & Co (from whom we were buying our house) seemed to be freer and I was surprised to be told by Sue from Roe & Co that AFG were having problems contacting our Mortgage company. I emailed AFG and asked if the email regarding this matter had been mistakenly sent to Roe & Co instead of to me but they failed to reply.
On the day of completion I was assured a statement of account would be emailed to me in advance of payment from our house sale being distributed. This hasn't happened so although money was transferred to our account on the evening the sale went through I have still not received a statement with a breakdown of how they arrived at that figure.
Clearly they haven't the staff to cover the work they take on and therefore contribute to the stress and anxiety of a house move instead of making it simpler for the client.
Please read all the reviews and consider carefully before using this company. I would definitely not use them again.

"don’t waste your money"

Extremely poor firm, they do not care about their clients and make it clear, they don’t acknowledge complaints, please don’t waste your money, use an alternative firm who care about their clients.

Can’t reply to their comment, they DO NOT pride themselves other reviews back this up ! AFG you had your chance to resolve, my complaint was acknowledged then simply ignored and never heard a peep from you, so don’t try to make out like you’re shocked at the review and want to resolve it now it’s public and affecting you!

"Have some integrity AFG Law"

After reviewing their poor service, AFG Law are now unwilling to represent us if we don't remove the negative reviews... professionalism at it's best.

25/10/2023 - AFG, please stop trying to have my review taken down from Trust Pilot. Have some integrity in your actions and accept your service was terrible.

**Update ** yes you have responded on your other review platforms, bravo. Explain, why I would call you? No apologies so far, why does it require a call from me. Your firm has acted with complete disregard for my father. It speaks volumes that my fathers purchase was nearing completion and you didn’t charge him a penny for the billable hours when you couldn’t get the file over the line. Awful service, assistants can’t manage conveyancing end to end… use this example as a case study. Rebecca was unprofessional and rude as she didn’t respond well to be caught out in not working with integrity and honesty.

Also, it’s my prerogative where I post reviews. I use multiple platforms to reach as many people as possible.

"Avoid this firm at all costs"

Please use another solicitors. Chaotic and a stressful experience from start to finish. AFG Law don’t work for their clients, only themselves… if the work requires a little extra due diligence or time and effort don’t rely on AFG. Below average law firm with no integrity or pride in their work. Conveyancing isn’t a strength of theirs. If you’re looking for reliable, trustworthy solicitors go elsewhere.

"Would not recommend"

Would not recommend, 17 completions to do in the day of our completion!
Taken on too much work by the sounds of it.
Two wrong emails sent with regards to money in error.
Mistypes on a bill.
Cost me a lot in fees. I was recommended by smoothmove and really should have done my research properly to look for a more reputable firm.
As someone that has bad anxiety the wrong emails tipped me over the edge and was definitely something that I could have really done without.
When I rang and spoke to Carl yes I was quite upset but I think if you don’t understand mental health then you struggle to understand where the other person is coming from.
In a nutshell absolutely would not recommend, do research.