"Unreliable, unprofessional and untidy"

To begin with they were very interested in my business, suggesting it would be a quick piece of work as it was to settle child access and logistics etc. However, the alarm bells should have been ringing when they set a flat fee for all the work. The communication was helpful at first and reassuring as I was quite stressed. From there on in it was pitiful. The letters written were strewn with grammatical errors which I had to correct. I transcribed the letters to the partner (Lauren Anderson). She repeatedly failed to call back when promising to and failed on almost all levels of achieving what i asked her to. She then stated she couldn't carry on my work and handed me over to another solicitor, whereupon i cancelled me using them. In short, amateur and unfit for purpose.

"Family Law case - DA and safeguarding"

Though out the process I have been given sound, honest advice. Even when it wasn’t exactly what I thought was going to happen. That said, it was delivered honestly with a professional amount of empathy. The key for me was truth and to stay in mine.

Communication was prompt and I appreciated being met in person from the start.

Our representatives in court were very experienced, understanding and honest.

The outcome was the best I could ask for in compliance with the law and I’m glad the court saw the importance of protecting my child and myself. This outcome I believe was thanks to AFG Law and of course the will of God.

"I have used AFG Law for on 3 separate…"

I have used AFG Law for on 3 separate occasions & can not recommend them highly enough.
I used Anita Boardman to deal with Probate & can not recommend her highly enough, it wasn’t a long process at all & was stress free which is what I needed.
I also used Dominique Oliviero & Leah Lancaster to sell & buy my new home, it literally took under 8 weeks to buy my new home, they couldn’t have done anything more.
I can not recommend this company highly enough.

"My late sister's will"

We were dealing with the will of my late sister and should have done our homework prior to employing this company. Unfortunately there is very little if anything good to report. Slow, they took more than twice as long as the six months estimated in their first communication. The distribution figures were ALL miscalculated we did challenge this and they were changed. Communication really slow. Not a recommended experience.

"Dealing with AFG Law for a mortgage…"

Dealing with AFG Law for a mortgage transfer. All the financial details were already agreed prior to AFG Law becomming involved, 4 months later we are still waiting to complete. No information is ever sent, I have had to chase on each and every occasion. The previous reviews on here suggest a pattern of negative service which I can only agree with.

"Get some extra Staff in please..."

These Solicitors where recommended by Miller Metcalfe for the purchase of a house, the paperwork was sent for myself and my Wife to complete but there where 2 or 3 questions we weren't sure how to answer so we telephoned there Silverwell Street (Bolton) branch up today mid morning only to be informed that no staff was available to speak to but that they would ring back when there was someone available. Around 2.35pm a male member of staff did call me and after around 10 minutes of discussion it was agreed I would call in at the above offices to get the forms sorted out with the correct information and also let the staff see the documentation for proof of ID & Bank statements to prove our credit worthiness, great, no not really because they had no staff available to complete this important task until next Wednesday! I was shocked at this long delay so asked for a cancellation, I will hopefully find a Solicitor that has enough staff to give a much faster service than AFG LAW provide, waste of time, don't bother with this lot unless your not in a rush!

"Terrible service and non existent…"

Terrible service and non existent communication!! I was trying to purchase house using their service as it was coming as a package with Miller Metcalfe Estate agency. If I only knew.... !!!! We started dealing with them in December before Christmas, so they told us to wait till after Christmas. In January i tried calling them numerous times, no one picks up the phone ever!!!. At the beginning of February I emailed them asking for an update, NO RESPONSE!!!! The house is no longer on a market for quite some time and they finally sent me an email : ''The Buyers have now had the opportunity of reviewing the contract pack we have provided to them and raised the following enquiries which I require your assistance with '' !!!!!! They reminded me of their existence with that email!!! When I told them the house is not for sale for quite some time now, they told me Estate agency did not notify us! and sent me a bill!!! A bill for what exactly?? How dare you? I got 10 emails from them in a matter of couple of hours explaining what that bill was for...at least I got some sort of communication from them, as i didn't think this company existed.... Buyers and Sellers beware!! You will lose your time and money with this so called Law firm!!