"excellent customer service from our…"

excellent customer service from our visit to your show rooms, to the prompt delivery that we received.

"Sleeping duck mattress is the best I…"

Sleeping duck mattress is the best I have a sore back.But I wake up in the morning with no pain Simply wonderful.

"Mattress experience"

It's a good mattress. better than my previous one. Very comfortable.

"What a fantastic company!"

You might find it unusual that I am giving a 5-star review for a mattress I did not actually end up keeping. But my experience with this company has been nothing but superb, so I definitely want to acknowledge this.
Ordering was easy, and the mattress came promptly. Yes, it IS heavy. I just about managed on my own though, so you might just need to ask a friend.
The quality of the product was really good. There was no smell, and materials and workmanship were of high standards.
As it was, while not being far off, it was not quite right for me. I seem to do better with non-pocket sprung products, being lighter and curvier.
But that's ok, because the peace of mind that came with the money back guarantee was just wonderful. Response times and quality of responses from Sleeping Duck were outstanding too.
The only mini-glitch I had was that their chosen charity that was meant to collect were unable to offer me a collection time frame that suited me, but Sleeping Duck immediately got back to me to sort this out, and a different, local charity was made beneficiary instead. I even got to follow "my" mattress's path and saw what a difference it made in someone's life.
I can absolutely recommend you buy a mattress from Sleeping Duck as this is a risk free purchase of a high quality product from a company that offers outstanding customer support.

"Sleeping beauty"

Best decision ever highly recommend!

"In store customer service was…"

In store customer service was excellent!!

"The foam retains your heat"

The foam retains your heat. The mattress was great for a year and a bit, but now even with the firm it's really soft and I wake up feeling like I've slept on a futon. We've had it almost 3 years and have even added on a cooling topper about a year ago to contact the heating up. We've upgraded our ceiling fan thinking it could've been a number of other issues, but what I've found is that my side facing up would be cold from the fan and my side touching the mattress would be so hot and sometimes I'd wake up in a sweat. I do not recommend this product. They have a 100 night guarantee but that does jack all when the issue arise after the first year. I also suspect a lot of their reviews across many review sites are fake.

"Sleeping Duck...... always delivers"

Put simply: Quality (Product) and Excellence (Service).

Seeping Duck sets the standard in both the quality of their product and their superb service that others can only try to achieve.

"If there was a rating better than 10/10 Sleeping Duck would deserve it!"

The team at Sleeping Duck have gone above and beyond to deliver a product that to date has been a revelation when it comes to getting an awesome night's sleep. Everything from it's construction to the after sales customer service has been top rate.

"Crap mattress and rubbish customer service"

Crap mattress and rubbish customer service. After only 2 years the mattress is extremely uncomfortable as the foam inserts have lost all density. Customer service refuse to replace as apparently they require a 3 cm sag, however they are very clever because foam does not sag even when it loses its density so no one ever gets any service!!!! Don't waste your money. I wasted $2000 on this mattress and I regret ever since cent of it.