"Wonderful Customer Service"

Very helpful customer service team, that was available in person on the phone to answer any questions and guide me through everything I needed to know! The day of my sons camp luggage was picked up by a very kind and courteous driver. I was also informed each step along the way of time of pickup, in route status and delivery. SO grateful and would recommend to anyone!

"Easy"

Easy, great customer service and well priced.

"Easy and fast service"

Easy and fast service! Very pleased

"Incredibly convenient and reliable"

Incredibly convenient and reliable ! Thank you so much !

"Camp Tecumseh shipping"

I’m a first timer and the whole experience from online request, to pickup and delivery was smooth and efficient.

"Outperformed high expectations"

Not cheap, but easy, on time pick-up, and we were notified the duffle bags arrived by ground from Kansas to camp in upstate New York in four days versus the projected seven. Outperformed expectations.

"We had some difficulty getting our…"

We had some difficulty getting our trunk picked up when we scheduled it. I called to follow up, which didn't feel like the customer service I would have wanted. Ultimately, I am glad that my daughter's trunk arrived at camp and I hope our experience is better on the return home.

"Good but packing restrictions are unrealistic for camp trunks."

Trunk process was easy, got regular communication about trunk being picked up and delivered (really fast delivery!).

Main areas they can improve:
1. Send luggage tags/packing slips earlier -- we got evening prior but bc of work schedules, would have liked to have done this earlier.
2. Requirement that trunks cannot contain liquids or aerosols is totally unrealistic for a company shipping trunks to camp. We need to pack shampoo, bug spray, soap, etc not just clothes and linens.

"Easy and prompt!"

Took no time at all to place the order, set up pick-up, and delivery was so fast.

"Great Service"

Great service and on time pick up and delivery.