"Replacing heat pump"

Would just like to say a Big thank you to Guy Peters , Technical Advisor at The Hot tub Superstore , Blackpool
I contacted him after my hot tub would not heat properly .
After sending him pictures and chatting about what was best to do he sent me a replacement pump inside 24 hours
I followed all his instructions to the letter and I can say I am one well pleased customer
Not an easy job but thanks to Guy I am well pleased with myself
All back up and working
A top technical advisor is Guy
Even treated myself to 4 new head rests
All fitted and looking quality
Top company
Thanks again Guy

"Really impressed"

Really impressed. Easy to deal with, prompt delivery and installation. Happy with the quality of the hot tub and would recommend

"We have just had a hot tub installed by…"

We have just had a hot tub installed by Nino of Hot Tub Superstore. The service was excellent and Nino was very helpful and friendly. High recommendation!!

"Got the parts I needed and delivered in…"

Got the parts I needed and delivered in a few days.

"Good guys great service"

Good guys great service

"Fantastic service from start to finish"

Fantastic service from start to finish. Rachel was super efficient and knew her stuff. No pushy sales techniques just good information. Ordered a new tub on the Monday and it was delivered on the Thursday ! Nino and Darren were very helpful and friendly. Nino certainly knows what he’s doing and we were up and running in no time. Good instructions on how to use and maintain the tub. Great service and really happy. Thank you

"Consistency good service"

Consistency good service, repeat purchase.

"Highly recommended"

Excellent customer service. Friendly staff. Punctual professional and knowledgeable engineer (Paul).

"Thanks Paul & Nino 🙏"

Hot tub superstore always give fantastic customer service and we’ve been so happy with their products and advice over the years, but they’ve gone above and beyond today. Paul advised on what was required to get our swim spa back to its usual sparkling best and he and Nino worked so hard today ensuring everything was spot on by the end of their visit. They even went the extra mile to shift the pool for us to allow room for scaffolding we need on the house. And as well as working so hard, they are so knowledgeable, helpful and very nice too! And thanks to Guy for all his phone advice 🙏

"A Trusted supplier"

We bought a hot tub from them 4 1/2 years ago and they’ve always delivered parts and spares and been very good.