SkyGeek
Danny
"send a receipt with money/…..."
you did not send a receipt with money/ price on it, so when I turned in what you sent they kicked it back
manohar rao Vangoori
"Was indeed very happy to get the item I…Jaisara..."
Was indeed very happy to get the item I needed;very satisfied
T Wilson
"Great price for item ordered..."
Great price for item ordered. I use this item for work everyday.
Delivery took a long time, however in their defense giving them the benefit of the doubt
It was ordered halfway through the start of the pandemic and country shut down and it’s a disinfectant item so I’m contributing the slow delivery time to that. I also can’t remember if it was in stock or not at the time I placed the order. Most companies were out of any disinfectant supplies. I made another order for the same item so i’ll see if this order arrives faster.
J CUNNINGHAM
"Order came in a few days and as ordered...."
Order came in a few days and as ordered.
Jennifer Jones
"Buyer Beware..."
Buyer Beware! One would do better buying products at the flea market versus SkyGeek. Purchased 20 tubes of silicone caulk: the product was either defective or in someway outdated—4 of 20 tubes would not cure after seven days. Refund process was unduly long and cumbersome.
James Blodgett
"No core return refund..."
I ordered an overhauled starter motor. There was a $200 core charge. There was no information with the starter indicating where to return the core to. After many, many attempts I was finally able to get shipping information from Skygeek for the core return. It was shipped the next day direct to Aviall and I received confirmation they received it. It has now been 3 more weeks and I have not received the $200 core refund. I have tried with phone messages (the phone is never answered and messages are not returned), sent emails, posted messages on their website and everything else I can think of. Still no joy. I give up. I will dispute the charge with the CC company.
Jonathan Hodgman
"DOW 1447050 SILASTIC RTV-4130-J..."
Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure.
Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null.
Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.
Bryan Pressley
Rich
"Poorly run drop ship company..."
Poorly run drop ship company. First, if you come across a website for a company that does not list a phone number, be weary. You can google them and get it, but the do not post it on their website. They stock very little so be forewarned. I have been waiting for 20 days for my order...I called a few time and you rarely get a live person. The one time I did, he said I would probably get it last week...yeah, right! Stick to the big boys you are better off. Their website has a lot of bugs also. I received an order conformation number and a link to check on the status of the order. Every single time I click on the link, it says there is no such order. I have read in other reviews they have experienced the same issue. I am one and done with this company that is for sure.
Colby
"Wondering whether I got scammed......"
Still waiting on my order, after weeks, with absolutely no information other than I was charged. Initially, I ordered an item that said it would ship in about 6 days. Then I got an update giving me a, much later, specific day that it would ship. Before that date, I got a tracking number and my order was on its way. Tracking number shows returned to sender immediately. I went through their review process that was emailed to me. No response. I emailed them. Still no response. All dates have come and gone, their web page says the order was filled and I have nothing and they have my money. They seem to be aware of their online reviews, so maybe I can get some answers by telling others about my experience. My only recourse after this is to report the fradulent charges to my card. Either way, I don't recommend them. Anyone can see from their reviews that this has been an ongoing issue for this company. I should have checked before I ordered.
UPDATE: I received an email on the 12th, stating they reached out to me with a new shipping date after the order was returned to them. This is absoluely not true. I received an email April 28th stating the order would be shipped out on the 8th. April 29th I received an email with a tracking number which ultimately was returned to the sender on the 30th. I responded to an email asking to rate the service on May 2nd and I responded that I had not received anything and the order shows it was returned. The first I heard from anyone was May 12th, one day after I posted reviews to try and get an answer. I was told it would be arriving on the 12th and it did not. It finally just got here on the 14th and IT IS NOT WHAT I ORDERED! I ordered 5 gallons and received one. Saga still continues.
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