"Please dont book with Hamlet"

Please dont book with Hamlet. I have several bad experiences with them.

First one, I only requested for mixed washing, so they sent me pictures of my clothes not ideal for mixed washing and for dry cleaning instead. I emailed them back, not to wash or dry cleaned those. When my clothes got back, these three clothes are missing. No response from them after chasing this.

Second, I weigh my clothes before sending to them. They overcharged me, paid for extra 6kgs when I should have not.

Third, and this will be last, as I am sick of them giving a chance already. I only asked to mixed wash my laundry. When it came back, some of it were ironed, dry cleaned, which caused me 88 pounds all in total. These items are just regular clothes and they just did that so they can charge you extra and get money from you. Theu shouldve asked the client first, before doing anything. They did not. I specifically just asked for it to mixed wash.

I have proofs. And until now, not one was resolved.

"Excellent quality"

Excellent quality. Ironing high quality. Recommended

"happy with hamlet laundry"

happy with hamlet laundry. on time collection and delivery. washing quality very good. dry cleaning also nice and affordable

"Fast service"

Fast service. Highly recommend.excellent.

"Very nice professional service at…"

Very nice professional service at reasonable price. Highly recommended.

"5* service will use agin"

5* service will use agin

"At first their services seemed…"

At first their services seemed efficient but then one wool jumper which cost £400 came back shrunk. After trying to call and email about this item no one responded. After reading similar reviews I feel stupid for not checking them out properly. Do not use.

"Unprofessional"

Unprofessional
Lost our garments
Provide slips with no item numbers written on
Rude and will never use again

"Unacceptable - suffocating chemical smell"

I was grateful that the collection and delivery of my laundry went smoothly. The drivers were prompt and polite. I had requested the use of non-bio laundry liquid. My laundry was returned with the most potent chemical smell, it was suffocating. I could not get the smell out so I ended up having to dispose of all the items they had washed. This was a big loss and I regret taking a chance on the service.

"Excellent services ,really happy with…"

Excellent services ,really happy with everything ,amazing customer service as well , friendly and polite,I highly recommend it