"Made two separate orders, both didn't turn up at the right time"

I made two separate orders and neither arrived on time. I placed the first one to arrive from 9pm-11pm and the driver arrived at 6:30pm. I wasn't in so not able to collect. I placed the second order for 7am-9am and the driver was due to arrive at 10am, at which point I was at work.

I've emailed twice and had no written confirmation of getting a refund for both. Considering money is taken up front I would expect acknowledgment of my refund requests.

"Thrilled with the service and price"

Thrilled with the service and price. Clothes came back looking and smelling immaculate. Would definitely recommend and use again!

"Professional and great service"

Professional and friendly. Pick and Delivery service is always on time. Very good price and quality laundry service provided.

"Very bad services dont trust this…"

Very bad services dont trust this company i’ve used their services for dry cleaning , when they return my jumpers they are all damage and get shrink/ becomes shorter on the length and sleaves and made a complain but no action regarding my complaint.

"Categories beware of this fraud company"

Be aware of this company
This company is no good they charge you for something that you never asked for or they think they got the right to take money from your account but for you to get back your money it is a hassle please be aware of this company they say one price in the ad then when you sign up you pay £20 now you tell me where does the rest of the money goes to
And it seems like is only one man that answers the phone when you call the 0208 number you expect it to be answered into office no you're wrong is like he forward it to his mobile and that's the same man that comes and collect your clothes and return your clothes and when you do a chat online
You get the same person Linda at the beginning they are very nice to just get you in but when there's a a problem oh no there's no one to be found I sent them an email regarding my refund my order they haven't even replied
When I call all the man is saying the same thing to me over and over and over again beware before you go to this company to do laundry beware
I am going to report them to the customer rights people because it's not right for them to taking money from people and overcharging people and and for something you haven't asked for
I am fed up
After when I put up this review you the owner called me late at night blackmailing me saying if I don't take down this review he would not pay me back my money
beware
the man blackmailed me and he lies
Saying he sent me emails and I never got no emails until I took down this review and he sent me an email saying that my refund has been issued people beware of this company do not go to this company

"Excellent service and great care for…"

Excellent service and great care for the clothes

"Great job"

They picked up on time and said would be back the next day.
I was a bit sceptical about it as it was a heavy rug.
It did come back a few days later and was done really well.
It looks great

"Great service"

Great service. Reliable.
It will be good to have a quote of the service to be provided before this is done.

"First time using Hamlet"

First time using Hamlet. Booked online for ironing of clean bedding that had built up owing to an operation which was disabling. Ironing picked up within an hour of booking and returned next day. Fantastic service. Was all ironed beautifully. My first experience of Hamlet certainly won't be the last. Thank you

"Great Fast Service"

Great Fast Service. Clothes well washed & Its Smelled amazing. 5 star. Highly recommended.