"Friendly staff and most helpful"

Friendly staff and most helpful! Website was easy to navigate to what we were looking for and staff had good knowledge when I attended the store looking for the product.

"Cyrus carpets are great :-)"

I have been to Cyrus carpets before. The lady there is and was very helpful. She pulled out different carpets for me to see and tried to find what i was looking for. The prices and quality of carpets is great. Linda

"Love the rug and delivery was prompt"

Love the rug and delivery was prompt

"Poor products and poor service"

Poor products and poor service - a company whom do not value customers. Their service pushes people to exchange money for an order that takes forever with mistakes, unclean products or faulty products. All without advising they have a no refund policy for 'all reasons' despite Australian Consumer Law. Highly hostile on the return of the product, attempting at all times to force acceptance of credit to purchase another poor more expensive product. Recommend not purchasing from this company and if you have been unlucky to, take photos and, quickly move on with your complaint to the ACCC. The response provided by the company post this review (now removed) is not consistent with my experience or events, therefore reinforcing the advice. On an interesting note, 5 positive reviews were added after this account was created (not by the business owner). Therefore very likely to be false reviews and uploaded themselves. The service was the opposite of all the reviews below.