"The service that I receive from Tom…"

The service that I receive from Tom Evans at Tate Oils is first class
I am happy to recommend him

"Tammi and the team deliver exceptional…"

Tammi and the team deliver exceptional service!

"Went above and beyond"

went above and beyond to help a family in need after boiler juice let us down and ran to the hills. I cant thank you enough

"Superb response"

Superb response. Having been shafted by Boiler Juice, Tate oil came to the rescue and scheduled a delivery for me. I'm really thankful as the situation was getting desperate.

"Thank you, Tom"

Tom, in the Tate Oil office, was very helpful when we needed oil in a hurry. The required delivery arrived early the following morning. Even sooner that we had anticipated. Thank you Tom.

"I have no complaints"

I have no complaints, the deliveries have always arrived on the specified date, and the drivers have always managed to get to the tank to fill whether I have been there or not. I also found the cold calling when the prices were low very helpful.

"Nothing but a bunch of con artists who steal your money and refuse to help"

Following my last review in December I feel another one needs leaving as I complained regarding what had happened to me and my disabled family only to receive a very patronising response from the managing director insulting my intelligence and offering no resolution what so ever. You were meant to have delivered 500l of oil on the 27th October you which you didn’t do!!! You claim to have delivered the previous delivery in February 2021 which is absolute rubbish as my delivery came from Northern Energy not you and I know that as I have the receipt here! So you steal my money (£300) you pretend to help to not help at all and then your managing director thinks they can insult me further, well I was giving you the benefit of the doubt to resolve which you haven’t done so now I will go to Trading Standards!!

"Not happy"

Promised a delivery 2-4 Feb, didn’t arrive until 7th. Explained in detail why we needed a smaller tanker and they sent large one. Driver struggled to get his hose to reach our tank but luckily managed it. Then I found out I could have got a cheaper price elsewhere!

"Check your prices"

Check prices , cheaper on fuel tool than buying direct ???

Re your reply .
It should be cheeper to come direct to you , not through a website that charges you commission. I was told it would cost me more if I phoned you to place my order instead of using your website ! You do yourself no favours , it leaves a bad taste to find I can get the same oil from you elsewhere cheaper , that why I went and would recommend your competitors in future.

"Very prompt delivery with no hassle at…"

Very prompt delivery with no hassle at all. We have had excellent service from the Tate team for at least a decade and prices very competitive. THANK YOU