"Honest sensible underwriting"

After being let down with another lender (after a tortuous 2 months) I called Ed and ran through the case, he ran it past underwriters who confirmed it should fit within criteria, Case submitted, a couple of follow up calls with Jordan the underwriter, physical valuation instructed and offer issued within 9 days.
Sensible underwriting at its very best. LendInvest are fast becoming my go to lender, for any cases that require a common sense, hands on approach.

"Choose wisely"

Been investing with Lendinvest for about 10 years and had a good return. Only on one occasion was total loan not repaid but still broke even. Last couple of years have not been paid back on time and becoming to frequent were liquidators are being called in and have far to many transactions in arrears. It is made quite clear you can lose money so take heed and choose investments wisely.

"A modern ponzi scheme"

There is no end to how careless they are; it does feel like this is some sadistic farse of a company deliberately set out to torch your money on fire while you rip your hair apart with their lack of comms.

We are over 1.5 years late into an investment with zero visibility as to when it may conclude.

Given my flattering reviews of their incredible platform, it feels like someone made the great executive decision to post no further comms for months. At this point, why even bother telling an investor they might get their money back?

DON'T INVEST HERE no matter what; buy scratch cards, and you'll get a nicer, safer investment experience. This company has to disappear in favour of more competent people taking this spot in the market.

"No winter fuel allowance and now no income from Lendinvest"

I am a pensioner and have part of my pension fund invested with Lendinvest. This was intended to provide me with some additional monthly income. Now though, they refuse to pay me my income and will not allow me to withdraw any of the cash on my account, which has accumulated to over £5,000.
Are they really allowed to do this? How can they deny me access to my own money? As a pensioner, I have limited means. I have lost the winter fuel allowance and, in the run up to Christmas, I have fuel bills to pay as well as the usual Christmas expenses. Now Lendinvest will not repay my own money to me.
I cannot trust them again. Be careful if you decide to invest any money with them. They might do to you what they have done to me

Thank you for this response.
Naturally, I have initiated a complaint under your complaints procedure but this process seems to be extremely protracted: 6 weeks so far and still counting.
Meanwhile you continue to withhold my money from me without any interest. As my complaint progresses, I will update my review appropriately.

UPDATE in response to reply of 24 December.

Thank you for your response which you kindly sent to me on Christmas Eve.

There are some important inaccuracies in this response that I feel I must bring to light:

1) You have not made a REQUEST for more information, you have made a DEMAND for a copy of my Bank Statement, accompanied by the threat that, if I do not supply it, you will prevent all withdrawals from my account. This is coercive, disproportionate, an abuse of power and it violates my right to Data Privacy under the GDPR. I am not under any obligation to provide you with details of my personal financial data.

2) Contrary to your assertion, I did in fact supply you with a copy of a recent bank statement in February 2024, providing you with the necessary information for verification of my account . Following this you wrote to me on 22 February 2024 to confirm that my…
"… account remains fully verified for transactions with the LendInvest platform".

You also stated that I would not need to supply a further statement unless my account details changed. My account details have not changed and so I am entitled to rely on these assurances.

3) In addition to confirming that my account was Verified on 22 February, my account remains categorised as “Verified” on the Lendinvest platform.

4) Section 9.3 of your current Terms and Conditions states:

“You may request us to transfer your Unused Balance from the Investor Account to your Nominated Bank Account at any time.”

This term does not even specify a “Verified” account, simply a “Nominated” account and there are no conditions or requirements attaching to it.
In fact, you have ignored this term in your contract and have cancelled every withdrawal request I have made since 23 October 2024. How do you reconcile this behaviour with this requirement in your Terms and Conditions? Do your actions constitute a breach of contract? When do you propose to begin to comply with this contract term?

"Amazing service and communication was…"

Amazing service and communication was exceptional! I cannot recommend Lendinvest enough. Their criteria is really good for cases that are more complex and there system is so user friendly. From my initial contact with my BDM Rod McPherson to the underwriter Alasdair Carey and all the way to Head of Mortgages Ross Bennett, everyone involved went above and beyond my expectations for my complex case, thank you to everyone involved :)

"May/May not recommend"

UPDATE 12/12/2024 : LendInvest seem to be on the case now and hopefully to resolve this soonest. Once done, I will amend the rating.

Documents lost despite 'Special Delivery'!

We have been trying for 5 months to complete on a bridge loan for BTL. These guys are so old-fashioned they haven't got accountability for documents received and signed for in the post. We used special delivery and have sent them evidence - but we get such ridiculous reply in quotes below. In this day and age this could easily be resolved with electronic signature at least?

WON'T RECOMMEND

"
Please note our solicitors are waiting for the signed documents as the previous documents that the clients solicitors have sent have not reach ****censored*** office, therefore new signed documents were requested early this week and ****censored*** are currently waiting for these documents.
"

"LendInvest: credit where credit is due"

As an investor I recently, for technical reasons, found it necessary to discontinue investing through LendInvest. I have only ever received excellent service. LendInvest's communication with its investors is clear, open and without spin of any sort. Interest repayments were made punctually, and all statements have been accurate and accessible. My thanks to the LendInvest team for the opportunity to grow my capital.

"Smooth process"

Smooth process, easy to use system, great communication from the underwriter. My clients situation was complex due to him being LTD Co Director with only one years account but we managed to get a mortgage offer 8 days post submission !! Great service.

"Amazing Amber!!!"

Not enough words to thank the amazing Amber in Completions Dept!!! We had 6 cases that needed to complete simultaneously (3 with LendInvest and 3 with another Lender). We had so many problems along the way mostly caused by the solicitors involved. The fact that we had Amber to assist and actively chasing was paramount in achieving our deadline and we were able to finally complete today on all 6 transactions! Thank you so much Amber; not enough words to describe our gratitude.

"Great dealing with Lendinvest"

I have dealt with Lendinvest now for many years and they have always been a bridging lender that can be relied upon who don’t move the goal posts!

Victoria Barnard has on many times demonstrated exception knowledge but more importantly doesn’t over promise but does over deliver. Any advice given is always correct and on numerous times it’s been demonstrated that she will fight my corner where required and can genuinely influence proceedings. This isn’t common these days and is very much welcome!

Also shout out to Nam and Adam who were all great in the underwriting team.

As always great experience in a situation that went to the final hour!