Frames Direct

Health & Medical
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856 reviews
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Customer Reviews about

Frames Direct

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Steve C

5.00/5.00

"Fast excellent service as always"

Fast excellent service as always! A++++

14/02/2025

Richard

5.00/5.00

"Found the Safilo frame I was looking for"

I wanted a similar Safilo frame to one that was discontinued that I really love; you had a broad range of Safilo frames in stock and I found just what I wanted at a very fair price. Much less than I paid for the first frame from my optician.
I had my new frame within 7-10 days from ordering, which was just fine.
Thanks

14/02/2025

Joswar Acosta

5.00/5.00

"My reading glasses arrived in perfect…"

My reading glasses arrived in perfect condition. The staff communicated very well with my questions and they helped me. I can recommend them to get your glasses. Maybe there are people who have had a bad experience but in my case everything went very well.

14/02/2025

LaTonya Binion

5.00/5.00

"Love my sunnies"

Love my sunnies. Authentic and beautiful!
#Gucci

14/02/2025

Sharma Krovvidi

5.00/5.00

"They shipped before the date they…"

They shipped before the date they promise to me.

13/02/2025

Elizabeth Brown

5.00/5.00

"I have only great things to say about…"

I have only great things to say about the customer service! Mikki S. was in contact with me from the day I ordered my glasses until the day I received them! Even a couple of weeks later, Mikki sent me an email making sure I was happy with my purchase! I will definitely order from Frames Direct again!

12/02/2025

Tiffany Jones

5.00/5.00

"Excellent Sunglasses & Fast Shipping!"

Super fast shipping! The Oakley sunglasses arrived in perfect condition with excellent packaging. I’d buy from Frames Direct again!

11/02/2025

Stephan Booth

5.00/5.00

"Great product "

Every experience I've had, with. Frames Direct has been very pleasant and easy. The web site is very easy to navigate, and with a variety of choices for frames, and styles.

I have purchased five pair so far and the quality is great. The process, shipping is fast. Thank you F.D. for the great service.

09/02/2025

KATHLEEN MUNNS

5.00/5.00

"Fast, courteous, helpful, great product"

Fast, efficient, perfect service, perfect price

09/02/2025

Kimberly Moreno

1.00/5.00

"Not what they profess to be...."

They mailed me a pair of glasses with a broken arm despite claiming to have such an extensive quality assurance process. Even the manner in which it was shipped was ridiculous as there was no concern about insuring the glasses were not bouncing around without being padded in the box. I ordered two pairs of glasses and paid for high index lens. One pair had more than twice the thickness of lens in it that was over the edge of the frame compared to the other pair despite being the same exact frames, same exact prescriptions, and same exact orders for high index lens. So now there is the hassle of returning the glasses to them just so I can hopefully end up with a pair of glasses I paid for that have two working arms and actually have the more expensive and thinner high index lens in both pair in a few weeks? So sad...

08/02/2025
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