"Bought 3 of the infrared solar powered…"

Bought 3 of the infrared solar powered pest control items to place in my front yard due to rabbits eating my grass. Product said it would take a couple of weeks to start working. They worked for 3-4 weeks and then stopped. I contacted support and they said they couldn’t help me because we were out of the 30 day policy. Such a horrible way to run a business…DO NOT SHOP ON THIS SITE, products are cheaply made and there is no responsibility from their end!!!

"Loved the Jap patches"

Loved the Jap patches. Great deals, fast shipping and they made huge difference in my body weight.

Recommended!!

"Bought TWO SSD drives"

Bought TWO SSD drives. Defective, cannot return. vendor want shipping charges to send me more junk. No refund.

DO NOT BUY ANYTHING. THIS IS SCAM PLACE

"Their products are knockoffs"

If I can give them less than a 1 i woiuld. There service only works one way. They are always right and the customer is always wrong.
DO NOT BUY FROM THIS COMPANY.
KNOCKOFFS OF THE REAL PRODUCT.
I purchased a product that failed to deter animals in my garden - all it did was make a noise - it did not deter deer. It did nothing. I requested a refund. Their customer service stated if it mamkes a noise it is working. SMH. It does not work. They refused a refund.

"This is one of the most despicable…"

THEY ARE A SCAM CO. BASED IN BULGARIA!

Update Sept 21st 2023: Don't be fooled by the ridiculous form letter below. They have ZERO interest in making this right. They are based in bulgaria and apparently bulgarians are the most ignorant, worthless people on the planet. They do everything possible to scam you with junk products. THEIR RETURN POLICY?!?!!? They are in bulgaria ( I won't capitalize their country because they don't deserve it. I know, I know, it's petty but I feel better) and YOU have to pay shipping to return their junk. AVOID AVOID AVOID.

There is nothing they are selling that you can't find somewhere else.

Original review: This is one of the most despicable companies I have ever dealt with online! DO NOT USE THEM FOR ANYTHING!!!!They have a misleading website that forces you to buy more than you want. I immediately try to cancel, and they say “too bad too late we’re sending it anyway”. I got an email from one of the representatives that says “sorry about that we’d be happy to refund once you get the items”. I try one of the six and it doesn’t work. I don’t even touch the other five. They say sorry you’re not eligible for any refund on anything. I forward them the exact email that one of the representative sent to me and they say “we don’t care”, even though the website says they have the best refund policy out there. Do not order!!! you have been warned!

"So we ordered an EMS Acupuncture foot…"

So we ordered an EMS Acupuncture foot mat from Wrapango on the 22nd of July and paid through paypal, it was supposed to take up to 4-5 days to get here. We told Paypal that our product did not arrive and you know how this goes, disputed by Wrapango, insisting they sent it, turned out that the shipping tracker code was supposedly from Bulgaria.
Paypal awarded the case to Wrapango, despite the fact that it never arrived to us. If you buy from these people, watch out, Paypal won't do anything. It's now late August. We had to re-buy from somewhere else.
Stay well clear of ordering products from these folks.

"I'd give zero stars if I could"

I'd give zero stars if I could. The product came in, communication during the order and shipping process was pretty good, the product is utter and complete garbage and they won't stand behind it. I purchased the Liquid Lawn Seed Spray which comes with a proprietary sprayer to apply it. The sprayer is literally falling apart, I cannot use it therefore I can't apply the spray and Wrapango could not possible care any less.

Edit: Adding this after the response because I can't figure out how to reply to this, I've contacted you at the Contact email you refer me to no less than 10 times before posting here, you guys have zero interest in making this right. I tried for months to resolve this directly and you just flat aren't interested. All I ever got was small discounts on future purchases which is funny, I will never, ever do business with Wrapango again.

"I think this company is a scam"

I think this company is a scam. I bought a cat exercise wheel from them and was disappointed in the quality of material, the assembly directions were non-existent and customer service is horrible. Will never purchase from them again.

"NOT Risk Free Purchasing - BEWARE"

BEWARE Before Buying. I wish we had searched this company before purchasing. From the poor reviews on returns and customer service this company has NO INTENTION of allowing you to return an item.

I also purchased a supposed Nirvana "sweatshirt." When it arrived, I NEVER opened the cellophane envelope it came in, because I could clearly see it wasn't made of sweatshirt material. I have sensitive skin and the material looks more like polyester.

Within the week, I contacted customer service and sent in pictures of the shirt STILL IN THE PLASTIC BAG and received the same response as others,
"Regarding the issue you raised, our return policy states that we cannot accept returns on used or opened items.
This policy is in place to maintain the quality and integrity of our products, ensuring customer satisfaction and safety.

Once a product has been used or opened, we are unable to accept it as a return.
Our "30-day money back guarantee - risk-free purchase" applies specifically to unused and unopened items within the specified timeframe."

I tried again to explain the item is still sealed and received the same response.

I am sure they will reply to this as they have with the other complaints asking for me to contact them, which I have and asked to speak with a manager and nothing. This is what I get for trusting overseas retailer.

"Beware portable SSD Scam!"

I purchased a 16TB portable ssd . When i got it I liked the compact size so I ordered 2 more smaller (4TB) drives. I copied 1 folder 3.4GB of files onto the 16TB drive then it stopped working. I contacted Wrapango and explained what happened and that I had ordered 2 more drives but was leery about keeping them . When i got the 2 drives I was instructed to send a photo of the package unopened as required for return . Then i was told the fee was $15 to send it back. I was also offered 120% store credit . Ive bought plenty of electronic items from different online venues . I have never had issues with things not working or returning ones that didnt work . most places have a 30 day warranty . wrapango is nothing like other venues . Very poor business. I am also filing a review with BBB and what I've seen several others have had similar experience with wrapango