"Thank you Neil & Geobear!"

I put an enquiry though the website yesterday and today I received a phone call from Area Manager Neil Crozier. He was able to answer all of my questions and addressed all of my concerns. His recommendations were honest and he has given me all the information necessary for moving ahead with the purchase of a property which suffers from historic subsidence! Thank you Neil & Geobear!

"Incredible service from start to finish…"

Incredible service from start to finish - very professional and knowledgeable Paul didn’t try and sell a product that wasn’t needed, he took the time to explain the processes involved and was always there to answer any questions we had. 100% would ( and have ) recommend Geobear to any one concerned about movement within their property.

"Welcoming, kind and helpful"

Jon was prompt to the meeting, very friendly and welcoming from the beginning. He asked questions and when I was uncertain he gave clarification and explaination to assist my understanding. Never felt belittled for not knowing the information, but helped it feel like a safe, warm and relaxed chat which ended up being reassuring and positive. Jon did his own research beforehand, remained professional and shared a wealth of knowledge which I knew little of myself.

His kindness and compassion really helped set me at easy when I was facing a worrying time which has helped me feel comfortable that when the time is right and needed to know who I'll be contacting!

Thanks for the time today and help!

"Impressed with the depth and thorough…"

Impressed with the depth and thorough video call with the professional engineer. Really efficient service from start to finish. Everything explained and advice available every step of the way.

"Really efficient service from start to…"

Really efficient service from start to finish. Everything explained and advice available every step of the way.

"Waited for years to pluck up courage to contact Geobear "

Can’t fault the procedure or the personnel on site. Slight difference of opinion over the invoice, quickly resolved.

"No more sinking feelings!"

The professional first survey was encouraging.
The surveyors report was informative and reassuring.
The workmen arrived on time and went about their work efficiently and in a tidy fashion.

"Cracks in bay windows …"

Had a video meeting with Jon Large the other day concerning cracks at either side of upstairs bay window, he appeared to be very knowledgeable and was helpful, he couldn't identify the cause so suggested a bore hole to see what was going on underneath my property and a drains inspection, it was going to cost over £1000, I decided to sleep on it. Next day I did some research and found almost ever house on my estate with bay windows had the same problem, they had been repointed and all seemed well, I spoke to a local double glazing company and he informed me he had lots of experience with this problem and the builder had not used the correct lintels so the upstairs bay windows settled and then stopped moving which makes sense ,I informed Jon and we agreed to monitor the cracks over about 12 months then decide what to do so thanks Jon, I would recommend this company Ade

"Video call Geobear"

Had a video call with Paul from Geobear who made a detailed assessment of the possible issues with my property. He put me at ease and offered comprehensive advice on how to proceed with a quote arriving within days. Very happy with the service provided.

"Very professional"

Very professional, courteous service.

John followed up as agreed and offered helpful insights leading to the appropriate corrective action being taken for our property and not paying for unnecessary work.