MRG Chippenham

Vehicles & Transportation
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168 reviews
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Customer Reviews about

MRG Chippenham

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Lewis Carr

5.00/5.00

"Great Experience"

Great Experience, sales advisor Myles Hill was really helpful, knows his stuff too! Thanks

10/02/2022

Ann Willis

5.00/5.00

"New car sale"

Marcus has been very helpful explaining everything to us. He has been thorough taking us through the figures and we are very happy with his service. Made us a nice cup of tea.

09/02/2022

Colin

5.00/5.00

"Very pleased with my new Volvo"

Very pleased with my new Volvo. Myles and the team were extremely helpful during my transaction and would highly recommend to anyone looking for a new car. Thanks again. Colin

09/02/2022

Elsie

5.00/5.00

"Great Ambassador"

Dear Myles )(Mr.Myles Hill, Sales Executive, MRG Chippenham).

When I can get the tears I cry every day for my dearest, beloved eldest son out of my eyes I will post the following extract of an sms message I sent to a dear friend. This morning my tears are also one of gladness that mine and MRG Chippenham’s paths crossed. If MRG Chippenham ever go into including electric vans in the lease to buy scheme you have, please let me know, I have a customer for you !

Experience has shown me that not every day do I come across a person such as yourself. A person of such integrity I would love my son Charles to aspire to.

Extract from sms sent to my dear friend one Mr. Kebba Jagne who refers to me as Queen Elsie !!!

“The car is brilliant. The service I received from Myles Hill, sales executive at MRG Ford Chippenham was excellent, a young man that will go as far as he wishes to go in his career. He allowed me to give him a departing hug from the petrol station that I drove to with him as a passenger. The petrol station next door to MFG Chippenham !!!

The whole sales package was unbelievably excellent, well thought out with the customer at the heart of it. The product and sales service was beyond reproach and indeed surpassed my expectations. I would thoroughly recommend MRG Chippenham and have no hesitation in saying that I will be pointing my son, Mr. Charles Evans in Mr. Myles Hill, sales executive of MRG Chippenham’s direction. Once he (son of Dad aka Arthur Daley) obtains a full UK driving license.”

Once again Myles I thank you from the bottom of my heart.

Elsie Cronin (indeed one very happy, satisfied customer !!!)

13/01/2022

Peter

5.00/5.00

"Smooth transition to my new car!"

I saw this fabulous car whilst at the garage for a service and so later I arranged a test-drive by phone and took the car out with my wife for a short drive. We were very pleased so set about purchasing it. Two days later we called in to collect the car and found it looking immaculate. New body paint protection applied and dry, both inside and out. The paperwork took no time to complete and the price for our old car was great. At no point in the whole process were we rushed, pressurised etc and we calmly did the deal to both parties satisfaction. I would highly recommend MRG Cars in Chippenham as we are now the very pleased owners of one of their excellent used cars.

30/10/2021

Chris Smith

5.00/5.00

"Great dealership"

Great dealership. I have had 4 cars from them and always get well looked after. Will always return to them.

05/09/2021

Consumer

5.00/5.00

"Dawn Duke"

Excellent service when purchased car from Darren Keel. He was very approachable when asking about the car and nothing was too much, even offered to pick us up from the station when coming to collect the car on 12/8. He was exceptionally helpful and very friendly it was a pleasure dealing with him, and would definitely purchase again from MRG Ford and of course Darren Keel. I would also like to thank the gentlemen who set my phone in the car via Bluetooth it was a tremendous help.

01/09/2021

Jenny

5.00/5.00

"Brilliant"

Absolutely brilliant, very quick and easy

28/08/2021

Mrs Lewis

1.00/5.00

"So difficult to deal with"

So difficult to deal with. They seem to have a policy whereby they look at cars throughout the day, but don't get in contact with you or allow you to pick up your car until the very end of the day, which is not at all useful when you have a busy life and children to ferry around. I wouldn't deal with them except when I absolutely need to because of warranties etc and being closest dealer to me, and I will be avoiding buying any cars that need their servicing in the future. Workmanship etc is ok other than that, if they could sort out putting the customer first instead of what is easiest for them it would be a much better garage.

26/08/2021

Joanne Whitham

5.00/5.00

"Sold my car to the Ford part of the…"

Sold my car to the Ford part of the dealership. Very good communication and easy to get information from staff who were helpful and friendly. Very smooth and easy transaction. Would recommend.

14/08/2021
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