"App don't work.pretry much a waste of…"

App don't work.pretry much a waste of time.

"My account was deactivated for some…"

My account was deactivated for some reason. Something new with the auto pay was turned off. Even though I didn't turn it off your system did when I was on hold for over an hour finally spoke with someone who told me they couldn't help me. They reactivated my system and then transferred me to billing so that I could speak with them because apparently. It wasn't their department. Was transferred to and was told that the system canceled. My auto pay for some reason so I was without prepas for over two weeks every time I tried to call I was on hold for so long that I couldn't get hold of anybody

"Overcharges and Poor Customer Service"

Do not jump into this endless overcharges. No one is available when you have questions. A manger or supervisor will reach to you in a week, if you are lucky! Ignorance. Overcharges. Defective devices that Prepass keep charging for! Overcharges on toll violations.

"Worst customer service ever"

You responded to my rating before my help email. Awesone, you suck! Worst customer service ever. Quick to take your order and then wait weeks for the unit. I called 3 weeks later for them to send it. All customer service is outsourced to 3rd world country. Long waits without results.

"It could do better with the weight…"

It could do better with the weight station.

"Best thing since sliced bread"

Best thing since sliced bread

"Easy use and driver friendly"

Easy use and driver friendly. I feel the price is worth what we are receiving.

"It makes life easier"

It makes life easier

"Great customer service"

Great customer service

"It stop working at times"

It stop working at times. Sometimes it doesn't let you know what to do until you get to the weigh station