PrePass

Electronics & Technology
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820 reviews
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Customer Reviews about

PrePass

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Unsatisfied

1.00/5.00

"Beware Prepass are Thieves!!!"

Back in 2018 I called trying to get my company set up with prepass and ordering transponders.... long story short I NEVER received the transponders so I called repeatedly explaining this to prepass in 2018 until I eventually just let it go. Until recently in December 2020 I inquired back into prepass hoping for a better outcome, oh how I was wrong. Prepass is claiming that I received my transponders in 2018 so now their is a bill that's owed to them by my company that NEVER received the transponders or any service of prepass. I am now looking into away of resolving this issue through the illegal system because prepass don't want to clear this up, which would be the right thing to do but instead they are adding false charges to get money out of trucking companies. I definitely will not allow anyone to steal or cheat me out of my money. Morrisons Transportation NC LLC

04/02/2021

David

1.00/5.00

"Big brother is using Prepass"

I've been a customer for several years now and have enjoyed the convenience of using Prepass. The only issue that concerns me is the states use of Prepass to enforce highway taxes. The state of KY is claiming one of my trucks passed their weigh station because of the Prepass responder. My company hasn't left our home state in more than 2 years and the vehicle associated with the transponder isn't my plate. I have been a year now trying to resolve this issue with no help from Prepass. Transponders supposedly don't lie but they automatically assume I do. Just a word of warning.

28/01/2021

Cindy Martin

1.00/5.00

"Pre pass are lists"

Pre pass are lists. Canceled Pre pass back in September returned device. Was told my refund would be out to me in 4-6 weeks. It is now January and I still have not received my refund. Keep getting the run around. I called every 2 weeks still nothing.

20/01/2021

Rubal Sharma

1.00/5.00

"Prepass sucks"

Prepass sucks, I signed up 3 months ago but my Oregon light doesn’t work. I sent the waiver 5 times. Called 20 times in 3 months. Results just lie lie lie. Poor system and very frustrating. Everyone with their bad experience should report to the attorney generals office so that they close this company

09/01/2021

Bryant Williams

5.00/5.00

"I love it keep me saving time and money."

I love it keep me saving time and money.

23/12/2020

Salvador

5.00/5.00

"Great service!"

Great service!

22/12/2020

Michael Johnson

5.00/5.00

"It's great that those toll roads not…"

It's great that those toll roads not previously covered by Prepass are now covered. I do not carry cash when driving, and I don't want to use my credit/debit card to pay tolls. So, thank you for being there.

16/12/2020

Ralph Douglas Broughton

4.00/5.00

"Was very helpful"

Was very helpful. Thank you.

15/12/2020

lspark

4.00/5.00

"good work"

good work - once i figured it out

15/12/2020

D clark trucking

1.00/5.00

"Electric Banking is unexceptable."

Electric Banking is unexceptable.
Can't help me in 3 hrs ??? #$@!;:

15/12/2020
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