Carpet & Tile Mart

Home & Garden
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802 reviews
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Carpet & Tile Mart

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Mary Jester Abbott

5.00/5.00

"Lovely!"

The carpet arrived quickly and looks great. The carpet installers had no complaints about the quality. I was worried that, for the price, it would not be well-made.

14/05/2024

William R Gorman

5.00/5.00

"Had my pick order in 2days."

Had my pick order in 2days.

10/05/2024

peter warhurst

5.00/5.00

"Great quality and value"

Great quality and value, rapid shipping, and excellent delivery service.
All around great job.

15/04/2024

Disappointed

1.00/5.00

"Buy with caution"

I special ordered the mountain retreat series tropical sea mosaic tile from a local dealer/storefront but it took awhile to arrive. My contractor miscalculated the amount needed and we were short about a sheet and a half. I searched online to see if I could order somewhere with fast shipping so that I could have my project completed quickly.I was thrilled to discover I could order it here and get it quickly! I did receive my order within a few days, which was the only positive about ordering from here. Unfortunately both sheets had chips, scratches and cracks throughout and for $25 a sheet, I would expect beautiful tile. I sent an email with pictures to the email listed for customer service with no response. I then followed up with a phone call and was redirected to their online ordering department where I left a message, also with no response. Absolutely horrible customer service because there isn’t any. They were happy to take my $50 for a damaged product but not even willing to acknowledge my dilemma through any of the communication sources they provided at the time of order. I have no means to replace my tile or find a resolution.

14/04/2024

youcan$ave

5.00/5.00

"Very happy with our purchase experience"

Ordering online was easy. Rug was received timely, wrapped up and in excellent condition.

28/03/2024

TMM

5.00/5.00

"Outstanding service."

From the beginning, Jeff Fitzpatrick was very helpful, very responsive, very personable, and very thorough. I ordered a tile which needed to be to me by a certain date. He kept tabs for me, and assured me it would be available. When it was one day later than we expected, we recieved outstanding service from Aiden (Jeff was off that day). As soon as the truck delivered the tile, Aiden dispatched a truck to us so that we would keep our project running. To me, this was way above and beyond. Thank You to Carpet and Tile Mart!

27/03/2024

gretchen lord

5.00/5.00

" Great quality"

They have good quality carpets

23/03/2024

Jennifer Alsup

5.00/5.00

"Highly recommend"

The very best with communication, customer service and fast delivery! Thank you for the excellent service!

23/03/2024

Barbara Alford

5.00/5.00

"Lots of choices and speedy delivery"

I found a wide variety of rugs in the style I was seeking. The room visualizer made the process less stressful. And delivery was very fast.

17/03/2024

Ron

5.00/5.00

"Super fast delivery and good prices"

Super fast delivery and good prices

15/03/2024
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