Vacation Marbella

Flight, Stay and Tour Services
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760 reviews
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Customer Reviews about

Vacation Marbella

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Carlota Van-Dúnem

4.00/5.00

"TOP!!! Really good services!!!"

Really good services and flexible face to our different movements, the houses that they have are 5 stars and the people who work with them is really helpful. The transfer to Malaga Tran station was great also!
Congratulations!

13/11/2017

Paul Gray

5.00/5.00

"Great Service!!!"

This is an amazing place to be, the services and amenities are good and the environment is neat, their rates are affordable. I highly recommend.

31/10/2017

Mary writer

5.00/5.00

"Wonderful"

My wife and i visited Vacation Marbella and we are so impressed, their services are wonderful and the environment is one that gives peace of mind. we will recommend Vacation Marbella when we get back home.

26/10/2017

Jacob Smith

5.00/5.00

"Great company. Provide excellent services."

Great company. It can provide me great services. I am always recommend it to everyone.

23/10/2017

Monica

1.00/5.00

"***** BE CAREFUL WITH THIS COMPANY * * …"

***** BE CAREFUL WITH THIS COMPANY * * * They require you to pay a deposit that they don't return after 10 days since you leave the apartament. Also NO SECURE PAYMENT METHOD to pay deposit accepted, and cash not allowed. Horrible attention by company responsible. Do not attended us because it was holiday in Spain. Arrogant, as you can see in his reply to other comment on this page. Customer orientation is zero!. My issue was not with Booking.com. Booking intermediate to solve the issue as Vacation Marbella responsible didn't agree to communicate with us arguing that it was their day off. Their comment below doesn't have to be with my complain.

19/10/2017

Stefan

5.00/5.00

"Our best stay in Spain so far!"

Stayed with my parents in a house of Vacation Marbella, and it was amazing! We arranged with Vacation Marbella transport from the Airport to the accommodation which was wonderful. Very nice luxury car with friendly driver. We had a very warm welcome from the staff and my mother really loved the bottle of wine we got as a welcome present.

I use to travel with my parents to Spain more often, but most of the places are so old fashion. I love the design of the houses of Vacation Marbella!
I recommend Vacation Marbella 100% and next time we book with them again for sure!

13/10/2017

Rafa Sanz

5.00/5.00

"Vacaciones perfectas"

En mis vacaciones de verano, encontré a vacation marbella y decidi escogerlos para alquilar el apartamento. No podía haber escogido mejor. El servicio es excelente, la calidad del apartamento inmejorable, y la atención personalizada que te dan tanto en el check in como durante la estancia es lo mejor de todo.

30/09/2017

Miguel Angel Jimenez Bravo

5.00/5.00

"Increible mi estancia"

Increible mi estancia, el apartamento era bonito en fotos pero en personas mejor aun!

Gran servicio, lo recomiendo

29/09/2017

Oswaldo Junior Guerra

5.00/5.00

"Una excelente empresa"

Una excelente empresa. Apartamentos con vistas expectaculares y lo mejor es que esta muy bien ubicado. Sin duda vendre aqui otra vez !

29/09/2017

Vidar Johannesson

1.00/5.00

"Be careful"

My wife and our 13 year old son where at Puerto Banus over easter where we stayed in apartment from Vacation Marbella, and our stay there and experience with them ended not so well.

The day before we should check out we noticed a burning spot on one the carpet, when we moved a chair. As we where in good faith with them, we saw no reason to react on this, and thought that this was just one part of the inventory of the apartment, that was actually started to be a bit worn out here and there. We had to check out very early to catch a flight, and where told just to leave the keys inside the apartment and close the door. .

The day we checked out we got a notice from Vacation Marbella of a "Check out disaster", as they worded it, that we have ruined the carpet with burning spots, and they would have to see about the damages. I replied and informed that the damages of the carpets were there when we got the apartment, and the cleaning staff have appearently not moved the chair when cleaning before us, and that we could not possibly made the damages as firstly we do not smoke, and secondly we never had any open fire..

After that, no communication from Vacation Marbella, but I tried to call them and where told that I must by lying. So it looks like we will have to pay for the damages that we did not do, and with no documentation or communication of the amount of damages, they have simply SWEPT half of our deposit without any settlement of the value for the damages.

The worst thing perhaps is their arrogance in communication, and lack of professionalism of treating us fairly, and making a fair settlement of the damages.

I will never do any business with Vacation Marbella.

Just to advise other that are staying with them, to be very careful when you take over the apartments, and check everywhere if you find any damages of the apartment.

17/05/2017
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