"uncomfortable atmosphere"

The atmosphere in this shop was very uncomfortable when shopping and when I was purchasing a top the staff were standoffish and rude. Also, the lack of diversity in the staff is an absolute joke.

"Worst Company Ever"

Order got cancelled 2 business days after order, did not issue refund, e-mail/customer support hasnt been answered in 3 days. Never had more fun

"Top drawer!"

First class service and at peak retail time. Last minute Christmas gifts and had missed the delivery cut-off time. Called Diffusion Online and they pulled out all the stops. Result = delivery within 24 hours! Would highly recommend.

"I brought some Boss t shirts and they…"

I brought some Boss t shirts and they couldn't be more helpful while my wife brought a red leather bag, She asked if it was leather and on the receipt it states leather ! But it's NOT . My wife rang and asked for a refund and was told NO . She has been mis sold this bag and now we will get trading standards involved .NOT HAPPY

"Excellent service"

Order was dispatched within 24 hours and delivered quickly. Product exactly as described. Excellent service all around.

"The sales advisor was rude"

The sales advisor was rude and dismissive of me when I questioned the returns policy and said why don’t you speak to the manager then, he’s there and just pointed. The manager was of a similar nature so guess the advisors attitude came from there. I was made to feel like I should have been privileged to be in the shop. I will never spend money there again.

"Would not recommend"

Refused to let me return a £90 faulty item because I was 15 days past their paltry 14 day return policy. If it was just a change of mind then fine, but for a defective item I expect better customer service. From this experience I would not shop here again or recommend the shop to others.

"Perfect"

Delivered in best possible time. Said 3 - 5 days delivered in 3. Item perfect quality and well wrapped. Would highly recommend hence writing this review. Well done Diffusion Clothing

"Amazing! EXTRA15 on Sale Items Go, Go, Go..."

Ordered a pair of Vans for £14 from £45 felt guilty for paying so little and got 15% off. Great range of brands, excellent promotions and excellent DPD delivery. Packaged with a piece of purple paper and a diffusion bag which looks awesome. Shall be shopping again soon. Excellent.

"Excellent Store"

Diffusion provided me with a great service. The stock all the latest designer clothes with great prices and super fast delivery service