The Cotton London

Retail Fashion and Lifestyle Goods
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33 reviews
Overall Rating
Customer Reviews about

The Cotton London

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Vanessa Yong

1.00/5.00

"Undelivered Order"

Ordered it



I have ordered from this company before, without issue.
This time I have not received my order and am unable to contact them, so will not be ordering anything from them in the future.













16/09/2024

Matthew Hassall

4.00/5.00

"The Cotton t-shirts"

I have purchased 4 crew neck t-shirts, 2 white and 2 black in the past 18 months. They are well made and good quality. Really pleased with them. I like the fact that the company care about where the materials are sourced from and where they are made. I’m trying to avoid buying clothes from suppliers who show no care for the environment or the people who make the garments. Will definitely buy from ‘The Cotton’ again. Only down side is that the comms could be improved.

25/08/2023

N'tumba Lando

1.00/5.00

"Never received my order "

Never received my order . And the customer service do nothing about it. Don't order from them , I'm not here only one , they scamming people

24/08/2023

Tom Ellard

5.00/5.00

"Very happy with the service provided…"

Very happy with the service provided and the quality of the product. Would definitely recommend.

11/08/2023

Peter Mason

3.00/5.00

"Good product, lousy communication"

The product I purchased (a cotton t-shirt) is superb quality and I’d thoroughly recommend it. My issue is with the company’s communication. I placed an order and received an acknowledgment, but then nothing for well over a week, and no response to emails or phone calls. It was only after I finally got a reply via social media that my item was shipped. If I hadn’t chased the order I have the feeling I’d still be waiting for it.

05/09/2022

Mr Charlie Evans

2.00/5.00

"Great product, terrible costumer service"

Great product and presentation, however
I got the wrong size and when I try emailing, calling, messaging the company they fail to even acknowledge them or respond to me

19/04/2021

chris bingham

5.00/5.00

"Excellent products and first class…"

Excellent products and first class communication throughout. Have had several compliments on the T shirt and have recommended to friends.

22/06/2020

Christopher Eubanks

5.00/5.00

"The cotton t-shirt I ordered is of very…"

The cotton t-shirt I ordered is of very good quality. You can tell it is made from above average cotton fabric. The sizing seems true and it hasn't shrunk so far (after 2 washings)

10/03/2020

Julie Edwards

5.00/5.00

"Excellent service"

Excellent service. Gorgeous high quality Tshirt. Amazing packaging. Really impressed.

20/12/2019

Kevin Connolly

5.00/5.00

"Good quality product"

Good quality product. And excellent customer service.

19/12/2019
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