"Good timing and I like the product"

Good timing and I like the product

"Easy to find what I needed"

Easy to find what I needed

"In spite closed for holidays they…"

In spite closed for holidays they provided prompt, friendly service for online enquiry.

"Helpful "

Really helpfull and they care about each one of their customers no matter the order value.

"Disappointing logistics"

Disappointed that tiles listed as ex-stock on website took over 8 weeks to be delivered (within Vic)
Logistics management, including contracted delivery companies, are a shermozzle.
When delivered, product is acceptable.

"Rang up to buy grout whilst the retail…"

Rang up to buy grout whilst the retail shop was closed - however the friendly staff from the warehouse made it happen

"Easy website"

Easy website, fast service

"Seemless transaction"

Seemless transaction

"Easy to navigate, good display"

The website is easy to navigate and gives good information on a great range of tiles. I like the way they can be viewed as a mixture, eg. selecting by square shape. However after selecting a tile, it goes back to the beginning (of 368 for eg) instead of returning to the page you were on. Also the P rating is not given for eg with the Valencia group. Otherwise very good.

"honest and reliable "

honest and reliable . took back some unused ones as well .