"Exceptional service"

Exceptional service, very helpful with value for money! Would highly recommend!

"Bought a very large carpet piece"

Bought a very large carpet piece. Extremely happy with what I received. It looked exactly what I saw in the picture. Will use this company again

"The problem was that the rug delivered was not a true representation of what was on their website"

The problem was that the rug delivered looked vastly different from the one shown on their website. It was a stark white whilst all their photos suggested that it had golden undertones. So the description of the product by the business was not accurate.

Contacted the business via email advising them that their photos of the rug on their website were not a true representation and if they were that the one we received was vastly different. Asked to exchange for another colour. They then informed me that rather than exchange I had to purchase a the new rug. Upon returning the old one they would issue a refund minus $50 for reshipping and minus a $47.52 restocking fee as this was a change of mind. Further they wouldn't allow me to return it via the same courier on delivery, or to the store or to the warehouse to save on the shipping. The restocking fee should not have been charged as it was not a change of mind but rather a failure by them to deliver what was advertised on their website.

"Awesome experience with The Flooring…"

Awesome experience with The Flooring Guys…got the rug for half the price as in the shops and was delivered within a week. Highly Recommend

"Good result"

Good result, efficient and pleased with floor.

"Decoline floor boards looks dirty permanently. "

I bought Decoline floor boards from them. The floor is terrible. We had a 220sqm house done so was not cheap. The boards scratch do easily compared to any other laminate floors we’ve had. The floor also seems to have a top coating making it appear matt, but really all it does is hold dirt. I can mop a spot three times over and when it dries it still looks like the kids, animals and some tradie boots went ovet it. Imagine trying to keep 220sqm of floor boards clean. My robot mop runs every day and I manually mop every day. Never in my life have I done this much mopping on floorboards. I do not recommend this product.

"What a fantastic experience from start…"

What a fantastic experience from start to finish.
Tom & his crew were excellent - could not fault them.
The product is also wonderful & they managed to get the job done super quickly whilst maintaining a brilliant standard.
Absolutely highly recommend

"Great team, best prices"

These guys are always helpful and looking to assist in your flooring needs.
Great team, friendly service and good stock in store.
Best prices by far.
Highly recommended!

"Good and Thoughtful Seller"

Purchased 11 boxes of Aquastones timber floor and got delivered to my address in Canberra. Three of the timber planks got damaged through the Transportation and the seller willing to refund 1 box worth of timber. so basically only paying for 10 boxes. Very thoughtful seller and highly recommended to people who required a good quality product.

"Vincent has been excellent to deal…"

Vincent has been excellent to deal with. I had to reschedule my job few times and he accomodated me. Great customer service.