"5 stars"

Resume Zest's process was straight forward, and customer service was helpful and responsive. Marsha restructured my resume, giving it a cleaner, more concise and professional look, and tailored my past experiences from a very specialized field to showcase my strengths and connect them to transferable skills. She was very patient with the editing process and took the time to answer all of my questions helping me to understand her process as well as the elements that make a strong resume.

"Very helpful"

Very helpful. The end result is so much better than anything I could've done. I think it would be quicker to get through the review process if there was an additional phone call after the 1st proof was provided. But my feedback was taken and understood for the most part. The LinkedIn document was very much worth it as well. I wasn't sure what to expect and was nervous. What I received included exact instruction and cut/paste ready content for my profile. Very easy to use!

"The experience with Shelly was amazing"

The experience with Shelly was amazing! She was courteous, prompt, intuitively understood what my objectives were, and her work product was impeccable. Many colleagues and friends have used words like "amazing" or "incredible" to describe the finished resume and LinkedIn solutions she designed.

You do pay more for ResumeZest, but the expenditure was completely justified and I am glad that I made the decision to work with Shelly and ResumeZest.

Big thanks,
Michael

"Working with Shelly was great as we…"

Working with Shelly was great as we navigated PTO during the Holiday season. She was knowledgeable about the industry and her suggestions made sense.

"Too expensive for an average work and an exhausting process"

Too expensive for the quality of work: I paid 627 USD for an average work, plus the process was exhausting.

After multiple emails with the ResumeZest team to try to resolve a concern that their work was flagged as "100% likely to be AI generated", I thought it was best to finish the project how it was and not spend more time on discussions that didn't resolve my concerns.

"I was assigned to Lori Evans as my…"

I was assigned to Lori Evans as my resume write. I was a teacher trying to transition into sales/medical sales and Lori was so helpful. Resume writing can be daunting and difficult when trying to write your transferrable skills. She was so kind and helpful. She always messaged back quickly and asked a lot of questions so she had as much info to write me the best resume possible. I could not have written anything NEARLY as good as what she wrote for me. The cost is worth it and the experience is easy and quick. Thank you a million times Lori!!

"Phone consultation game changer!"

Phone consultation game changer!
I really enjoyed working with Emily and having a phone consultation to describe my previous experiences. She was able to highlight my skills, fill the page with Great details, and managed to not overwhelm the eye. Communication was easy after the phone consultation to make any revisions. Afterwards it solidified the fact that I am ready for the next step in my career.
5/5

"ResumeZest - Lori Evans"

I had never used a resume writing service before. After many months of job searching, I knew that I needed help. After filtering to just a few services, ResumeZest stood out with their reviews. I purchased the resume, cover letter and LinkedIn products. I was assigned Lori Evans and it was wonderful. Not only did she take the time to really understand my situation and goals, she explained every step, was open to my feedback and was on time throughout the process. I am very happy with all of the products and can't believe what I learned along the way. Wish I had found them sooner!

"Riskily incompetent for those wanting professional resume guidance"

Writing this to help/warn people who are hopeful about this service before they consider purchasing. I invested $378 in ResumeZest for their resume and LinkedIn package, hoping to streamline my job search in the tech space while pressed for time/energy. Unfortunately, the experience was fraught with issues that undermined my confidence in the service and ultimately led me to cut my losses even after giving them feedback about the experience.

From the outset, the responses and changes provided by the service often did not address my specific concerns. Despite my and peers of mine’s extensive experience in hiring processes and consultations with HR professionals, recruiters, and industry advisors, my writer ignored my insights, relying instead on their credibility and experience in resume writing. This rigid approach was particularly frustrating when my feedback was either ignored or met with dismissive pushback. Additionally, my request to retain Word comment threads (suggested by them to track feedback) was disregarded, as my unresolved comments got removed in the final drafts.

The service exhibited a troubling inattention to detail. Multiple grammatical errors persisted through revisions, and there were inaccuracies in my educational background and work history, such as a missing minor and incorrect employment dates. Compounding these issues was my writer also addressing me by someone else’s name in the introductory message.

Moreover, the resume contained numerous terms and skills inauthentic or irrelevant to my background despite the thoughtful detail I laid out in the 1st steps of the process. Some phrases were vague, non-standard, or incorrect, signaling a lack of industry knowledge. The job descriptions for my past positions were overly lengthy, repetitive, and filled with fluffy phrases, seemingly to pad the document which they made 2 pages. The inclusion of keywords I provided was handled impersonally and the final product resembled a copy-paste effort overall rather than a thoughtful integration of info.

Despite the positive elements like ATS-centric tips and several helpful rephrasings - the significant monetary cost, the time/effort invested by myself, and content based issues with the resume were too significant to overlook. Using even a fraction of the final versions would have been a risk to professional reputation and potential opportunities for good. Although the service attempted to reconcile when I advocated for my situation, their lack of necessary skill and insight into the tech field led me to move on without spending more time engaging with their product.

"Resume Zest"

Lori was a fantastic resource for helping professionalize my resume. She offered great insight and helped produce and outstanding resume! Definitely recommend!