"I posted a review three days ago and…"

I posted a review three days ago and now I would like to post an update to my review. I contacted Shower Envy aka Ecospa regarding the 2 charges on my credit card for an incomplete order. The representative was very polite and helpful. They canceled the orders and refunded the money to my account. I was a little leery after reading some of the reviews and did not give them an opportunity to resolve the issue before I posted my review. Everything I posted was truthful but upon calling the company back in a calm manner (I was scared and upset) the company did the right thing and handled my concerns.

"Really enjoying my new shower head"

Really enjoying my new shower head. The pressure and settings are great. I can already see the difference after just over a week. I have some patches of eczema on my face, and they are actually improving. My hair feels thicker and softer. I am really happy I tried ShowerEnvy.

"I made the mistake of going to the…"

I made the mistake of going to the Shower Envy website and considering a purchase before reading the reviews as i normally would do. I did not complete the purchase because I wasn’t sure if I needed the hoses that they offered with the shower heads. I didn’t complete the purchase but backed out. I closed out my computer and went to bed. The next day upon checking my credit card, I noticed a pending charge for the shower heads from this company on my credit card. I called customer service but they refused to cancel the order or refund me for an item I did not authorize. They offered me a 40% discount on the hoses. I called my credit card company and they said they couldn’t do anything while it was in a pending status and it also depended on this company’s return policy. The representative from my credit card company looked for Shower Envies (ecowater spa) return policy but couldn’t find it. Consumers, please beware of this company, they are underhanded and dishonest. Please don’t enter your credit card information on this site, because they will steal your information and complete the transaction for you rather that’s your intention or not. Now after reading the reviews I have to be aware of their attempt to charge me a monthly fee for VIP membership. Be sure to read the reviews and small print first. If their product is so good they wouldn’t have to resort to underhanded means to make a sale. I will keep attempting to return this product because I don’t want anything from a company I can’t trust.

"Incredible customer first which for me…"

Incredible customer service first which for me is always very important whether a product is good or bad.
Thus product is fabulous! I'm obsessed! I have a disability so lifting heavy/bulky things is not easy. I love how lightweight and small yet so extremely powerful the showerhead is. I don't think I ever felt so clean after a shower before! I already recommended to 5ppl after only one use!!
The water also felt cleaner I live in a building and I know the pipes are rusty. The water just felt different! Definitely buy! You have nothing to lose with there 90day money back guarantee!

"A horrible company to deal with"

A horrible company to deal with! I told them I wanted to return the shower head as my plumber had told me it would be full of sediment within a few uses since my water is hard and full of iron oxide. Basically, a waste of money. After emailing back and forth for a month, Customer Service at Shower Envy would not give me a refund, or allow me to return the shower head. They only offered a discount on what I had already paid, and then told me that I could give the showerhead to a friend.
Now they are charging me $37.76 a month, when I only ordered one showerhead. Cannot reach customer service.
If you choose to deal with this company, proceed with caution.

"The water pressure has doubled"

The water pressure has doubled. No health benefits yet

"We really love the ShowerEnvy."

We really love the ShowerEnvy.
It's awesome. Love the spray, and the feel. Congratulations, it's the best we've ever had.

"We have extremely hard water here in…"

We have extremely hard water here in Florida. Once I changed to ShowerEnvy, my skin looks and feels healthier AND my hair doesn't feel like straw after washing!! Shinier, healthier and soft! Love it!

"Beware of automatic enrollment into their VIP program"

The shower head works fine, it's how they are selling these shower heads. We just found out they have been billing us monthly $37.78 (since June 2024) for the VIP program. I did not know, much less agree to this contract. We called customer service and it appears if you buy their products for the discounted rates of up to 50% off - you are AUTOMATICALLY enrolled in their VIP program. Not happy as they are only going to refund the last charge. SCAMMERS

"Super happy with shower envy shower…"

Super happy with shower envy shower head…. The water is so soft and makes my skin and hair feel great