"Good and bad!"

The shower heads are great when they do not clog up. On second attempt to contact customer service, I received an email back stating that I have high limestone in my area. I soaked the shower head in vinegar and water and it did clear up the problem for about a week. This apparently will be a normal ritual now. Glad I bought two.

The pisser part, I received an email today stating my PayPal payment went through for a VIP service I NEVER signed up for. I have sent an email trying to get this resolved. It's considered theft when you take people's money without permission, plain and simple.

I will give ample time for a resolution before contacting the BBB as well as the FBI.

Update...just a few hours after email was sent, I received an email stating that the order had been canceled. So, I bumped my rating from a 1 star to a 3 star.

"Faulty product cheaply made can cause bodily injury."

I want to share my experience with the Shower Envy product. I purchased the ion showerhead, but on the third use, the host snapped, striking my right arm and causing it to bleed.

I reached out to customer service via email, with no response. I called customer service, which is based in the Philippines, and instead of refunding, they offered to price haggle for a discount on the product.

Ultimately, they don’t want you to return it, and how they do that is you, the consumer, have to pay to ship it back, and once it is received, it is subject to a restocking fee.

I filed a claim with PayPal, and pending results. In addition I have filed a complaint with the Better Business Bureau. Moreover, I filed a complaint with the Consumer Protection Bureau.

If you’re thinking of buying this product, don’t do it. It’s cheaply made and outsourced from the Philippines. It’s just a waste of money, time and frustration.


Steven Ballinger

"poor customer service"

When I paid for expedited shipping, I expected it to come within 2-3 days, not the almost 2 weeks I had to wait. AND, I still haven't used the shower head because I thought the connector hose that was offered was an upgrade, not a necessity. Now I'm waiting for it. I consider that poor customer service.

"I feel more clean"

I feel more clean. I like that this is good for me . Healthy! Hair shines.

"BEST OF THE BEST!!"

I absolutely cannot live without my handheld Shower Envy!! I have one in every bathroom and have bought them for gifts for everyone important to me! The design gives us the perfect GREAT water pressure, on /off button and choice of kind of spray that is perfect for children and older adults! I love the long hose attachment better than any other on the market also as it holds the wand and installs EASY!! THANK YOU!!♡♡♡♡♡

"Missing pieces"

I bought a showerhead and paid extra for the hose and handle but didn't receive them. I only got the showerhead. I reached our to support and I was told I'd get one sent to me. Still haven't received it.

"Very accommodating and helpful when I…"

Very accommodating and helpful when I forgot to order something.

"Boy oh boy 😡I’ve just installed my…"

Boy oh boy 😡I’ve just installed my “SHOWERENVY” and it’s leaking around the rim. I’ve called all the #s and NO ANSWER! I should have read all these reviews before I purchased 😔
I bought the 3for$$$, thinking “this is it.. an honest Company”. Well I’m not sure, since reading reviews and trying to call with no success. I guess, I’ve just been scammed, and made an unwanted donation. I’ll keep trying to call…and pray they do right by me ((US)
That have made this investment and product isn’t working properly, etc.
Social media needs to hear about this 😡

"It's been amazing on my skin and hair."

It's been amazing on my skin and hair, my eczema is getting better every time I shower woww. The pressure in my shower is 2 time better then before as well. Only downfall is I still didn't get my full order 69626, I only received my shower head. Sure hope I will receive the rest of my order soon.

"Not sure yet"

I am still determining whether the ShowerEnvy earns 4 or 5 stars. I give it a 5 for the shower spray and intensity. I have low water pressure where I live, so increased water pressure from the shower head is great. My hair is styling differently from before I used the ShowerEnvy. I'm not sure if I like the outcome of my hair. I purchased the ShowerEnvy in hopes of improving my hair. I will need to use it longer to determine my final rating.