"SCAMMED"

I was trying to change info on my order. Couldn't do it so I closed the page to start over. It placed my order anyway and took my money. I called to stop the order immediately. Didn't reach them til morning. Said they couldn't cancel or change order. Got order cancellation 2 days later. Received order 3 weeks later. Returned order unopened. I have postal confirmation they received it. They have no record of it and tell me no refund. Lost $179 for something I never ordered. Have reported them to the FBI. SCAMMED.

"I never ordered eight units"

I never ordered eight units. I only ordered four but the customer service rep told me she’s gonna a 15% restocking fee and I have to send back the four units that I didn’t order back to California which is basically buying a brand new showerhead not great customer service not happy with the results or the outcome of the feedback that I gave sincerely, Frances Kerr

"Great product for hair and skin"

Great product for hair and skin. Both are softer after my first shower.

"SCAM"

SCAM. Charged Monthly with no Product nor explanation.. Unable to contact. Have to file as fraud to stop them

"I had a great experience ordering and…"

I had a great experience ordering and receiving my product. I tried it for the first time today and loved it. The water was soft and my hair and body felt soft and clean.

"Love the shower head and filter"

Love the shower head and filter, can definitely tell a difference after using it for a week now. Highly recommended

"It is nice on my skin and hair"

It is nice on my skin and hair. The only thing that I don’t care for is that the misty portion of the spray does not keep the same temperature as the main spray.

"I purchased a Showerhead"

I purchased a Showerhead. Their website and checkout specifically tell you that the item will ship within 24-48 hours.

Long story short, it took them over a month to ship the item.

Over the course of the month, I attempted to contact the company via phone about a dozen times but you cannot speak to a live person. I left numerous messages and never received a returned call.

I sent 2-3 emails a week for status updates and it would take them roughly a week to reply IF they replied at all, and when you finally could get a response it had zero information.

Furthermore, once I finally received the item I discovered they proceeded to charge my credit card every month without my consent.

The item purchased was a showerhead and their website shows a one-time purchase price. No where does it say it’s a recurring cost.

It is evident in the little correspondence I received that English is not their first language regardless of the representative who helps you.

This was a complete nightmare to deal with during the processing of my order and after I received it with their recurring fraudulent charges.

"The shower is not worth the price and…"

The shower is not worth the price and after three months I don't notice any difference in my hair or skin.
On top of that, they have terrible customer service.
Definitely don't get their bogus membership.

"We'll see..."

I purchased my shower head in January with the shipping indication of 2-3 weeks. After several communications I finally got it 8-9. Two uses in so far and the water feels nice and I feel less residue from our hard watter, BUT it is very low flow. And now I'm reading reviews about being charged for some membership? That worries me. I will be keeping an eye out for that for sure! I"m guessing there is another product/company out there with a comparable product to consider.

No sooner did I post this when I went to my bank info to find they sure have been charging me some mysterious amount every month now. I have filed a fraud claim.