"Spent months reporting spam emails to…"

Spent months reporting spam emails to Twilio - that have come from their own servers - they have done absolutely nothing about it - also they now own Sendgrid, they have closed the Sendgrid abuse email but not taken down the webpage giving advise to contact them via email to report spam.

Serious scams and spam coming from Twilio servers and they are not fulfulling their responsibility to counteract it.

"Every scammer or harassing sales person…"

Every scammer or harassing sales person that calls my phone uses your software. I am about to go nuclear on your company on Twitter. Fix it!

"Twilio refuses to close my account"

I canceled twilio over 2 years ago now. I requested the numbers be released and completely closed. I just received ANOTHER email requesting a new card and saying my account is still be billed and will continue to bill me until I again go through the cancellation process that I already completed TWO YEARS ago. So has my account just been accumulating for 2 years now??

This has been the absolute worst company to deal with. No actual person to speak to. No way to get any real answers. I’m looking into a lawyer at this point. Choose any other company!! Stay far away from twilio!!

"No one to answer the phones. Looks like company is broke."

No one to answer the phones. Looks like the company is too cheap to hire people but has no problem selling numbers to scammers.

"Twilio hosts spammers"

I've been getting spam emails from Twilio for a couple of weeks. They reply and claim that they're doing something about the spammer who keeps harassing me, but nothing is actually done. Twilio is hosting spammers, not legitimate companies.

"Acting like a scam company"

They asked many documents during the on boarding process, we have provided everything (company docs and personal docs) and then they said that they can't proceed with the application without giving any explanation. Seems like a classic identity theft be careful there are many other better solutions with a lower cost.

"My account has been restricted I want…"

My account has been restricted I want to know why and I want to solve the problem

"Be careful, malicious company"

Be careful,
Twilio has been hacked, and as they are bad times, want to make me pay almost 12000 dollars in 1 day...
I've been fighting with them for almost 20 days to get a refund.
In the meantime, my customers no longer have access to the platform.

"First waste your precious time asking…"

First waste your precious time asking useless questions why are you opening this account ? Why did you even chose us ? What use case you have for it ? And then simply say you NOPE . We can't provide our services to you

"Are they Scammers ?"

How can this company be allowed to continue trading - it is perfectly clear to see on sites such as who called me, that their company appears to be causing stress and concern to lots of people. I have been harassed by people that are calling from numbers registered to Twilio - yet it is allowed to continue. I can't call them scammers as I don't know that is true but they certainly do not appear to be genuine. Should not be allowed to continue cold calling people, especially ones that are registered with schemes that prohibit them being called.